Clayton Homes Office Coordinator - Springfield, MO

Clayton Homes (New); United States; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K with company matching

Paid parental leave

Paid time off

Clayton Impact volunteer program

Wellness programs

Job summary

Clayton is seeking an Office Coordinator to support Home Center operations in the United States. The role centers on maintaining customer files, assisting sales and HR processes, and coordinating between departments to ensure a smooth flow of information.

You will prepare correspondence, assist with invoices and contractor payments, and help schedule services. Strong communication and multitasking abilities are essential for success in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Proficient in Word, Excel, and Outlook Express.
• Strong written and verbal communication skills.
• Possess strong customer service skills.

Responsibilities

• Assemble, update, and maintain customer files for Home Center processes and compliance.
• Assist Home Center team with sales, marketing, HR and other business processes with Home Office liaisons.
• Prepare sales packages, complete parts orders, billback requests, and schedule service through contractors.
• Prepare letters and other correspondence as requested by the Home Center Manager; act as liaison between departments.
• Interact with clients, visitors, and employees to provide assistance and ensure a positive experience.
• Route phone calls, answer general questions, and support office organization and efficiency.
• Assist with office compliance and internal audit preparation; manage invoices and payments to contractors.
• Perform tasks in SES Pro My Home Service Competencies: time management, quality focus, adaptability, planning and prioritization.
• Operate office equipment and maintain a clean, organized workspace.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Outlook Express

Job description

Office Coordinator Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

Responsibilities

• Administrative Support Assemble, update, and maintain customer files as needed for Home Center processes and compliance, ensuring record retention policies are adhered to.
• Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource and other business processes.
• May assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer on covered items, and schedule service through contractors.
• Communication Liaison Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• This position serves as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels.
• Interacts with clients, visitors, and employees, providing assistance and ensuring a positive experience for all.
• Office Organization and Management Assist customers with general questions, route phone calls and messages accurately and quickly.
• May assist with office compliance and internal audit preparation.
• Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc.
• Can operate and perform tasks associated with the role of Office Coordinator in Vantage: Vantage tasks SES Pro My Home Service Competencies: Time Management – Able to manage multiple responsibilities by being organized and keeping on top of important time-sensitive tasks.
• Quality Focus – Able to manage the efficiency, accuracy, completeness, and integrity of the work that they produce. They also recommend improvements in procedures to continually improve the quality of work produced.
• Adaptability – Able to shift course when external influences affect an initial plan and they are able to alter standard procedures when necessary and juggle multiple demands as required.
• Planning and Priority Setting – Identify priorities and develop detailed action plans that include objectives, accountabilities, timeframes, standards, review stages, and contingencies.
• Composure and Resiliency – Able to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent even under adversity. They are also able to maintain self-confidence and avoid overly emotional responses in tense or difficult situations.

Requirements

• Proficient in Microsoft Word, Excel, and Outlook Express
• Able to multi-task and adapt to changes with ease
• Strong written and verbal communication skills
• Possess strong customer service skills
• High School diploma or equivalent
• Professional demeanor and appearance
• Able to comply with all company policies and procedures
• Must be reliable and dependable
• Able to work effectively and efficiently in a team environment
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
• Experience is a plus
• Must be able to operate in a sedentary environment; independently operate a computer, phone, copier and other office machinery; occasionally move furniture décor, and complete light cleaning.

Compensation: As an Office Coordinator with Clayton, you will receive an hourly wage ranging from $22.00-$24.00, dependent upon experience.

Why Clayton?

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
• Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
• Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.
• Home Centers are closed on Sundays – we believe in offering a balanced working environment.
• Clayton is committed to creating an inclusive workplace.
• Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00009 Clayton Retail

The Clayton story began in 1956 with a simple but powerful mission – helping more hardworking families across America achieve homeownership. Clayton is committed to Opening Doors to a Better Life. We are a leading single family, values driven home builder dedicated to attainable housing, sustainable practices, and creating a world class experience for customers and team members.

Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey building, selling, financing, and insuring homes. Our success is in our team members – join our team and see how you can help us build a better tomorrow. As a shared service, Home Team team members support many functions across the Clayton enterprise. The Home Team includes wellbeing, internal audit, accounting/finance, marketing, legal, campus operations, and more. We believe our strength is our people. That's why we invest in opportunities for our team members to personally and professionally grow.

As a leader in modern and attainable housing, Clayton is committed to delivering forward-looking technology solutions. With a dedicated team of over 500 technology professionals, we continue to evolve and innovate, ensuring we remain at the forefront of our industry. Our collaborative and innovative culture encourages team members to grow to their full potential. Our focus on team member experience, development and engagement is paramount, offering career pathing and leadership development opportunities to foster growth and success within our organization.

Clayton Home Building Group has more than 12,000 team members across the United States, and built more than 59,000 homes last year. Home Building Group makes the dream of homeownership a reality every single day, delivering quality-built homes at an attainable price. We are dedicated to a world-class team member experience, environmentally responsible building practices and helping provide attainable housing for all. This business unit is comprised of Clayton Manufacturing, Clayton Supply, and Clayton Properties Group. With 2,900+ team members and 400+ Retail locations nationwide, our home consultants create a world-class home buying experience by assisting customers in identifying a floor plan, selecting options, and coordinating the construction process.

Clayton Retail sells more than 25,000 homes annually, as we strive to help customers achieve homeownership across America.