Classified Sales & Circulation Customer Service Representative

Citrus County Chronicle; Inverness (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid training

Health, dental, vision and life保险

Paid vacation and holidays

401(k) with company match

Friendly, community-focused work env

Job summary

Citrus Publishing, Inc. in Inverness seeks a Classified Sales & Circulation Customer Service Representative to support local businesses and readers.

This office-based role focuses on placing classified ads, answering questions in person, by phone or email, and building relationships to encourage repeat business. Responsibilities include processing orders accurately, handling subscriber needs, and developing new business with local merchants.

Qualifications

• Sales or customer service experience preferred.
• Friendly, professional and dependable demeanor.
• Strong communication and people skills.
• Comfortable talking with customers by phone and in person.
• Organized and detail-oriented.
• Comfortable making outbound calls.
• Basic Microsoft Office skills.
• Positive attitude and willingness to learn.

Responsibilities

• Assist customers with placing classified and local advertising.
• Answer customer questions by phone, email and in person.
• Enter and manage advertising orders accurately.
• Build relationships with local businesses and encourage repeat business.
• Contact prospective customers and develop new business.
• Handle basic administrative duties related to classified advertising and subscriber customer service.

Skills

Sales or customer service experience

Friendly, professional and dependable

Strong communication and people skills

Comfortable talking with customers by

Organized and detail-oriented

Outbound calls

Microsoft Office basics

Positive attitude and willingness to

Job description

Citrus Publishing, Inc., publisher of the Citrus County Chronicle, is looking for a Classified Sales & Circulation Customer Service Representative to join our Inverness office team.

This is an office-based position focused on helping local businesses and individuals with their classified advertising needs while providing friendly, dependable customer service. The position will also help develop new business from local small businesses and work with subscribers on circulation needs.

What Youll Do

• Assist customers with placing classified and local advertising
• Answer customer questions by phone, email and in person
• Enter and manage advertising orders accurately
• Build relationships with local businesses and encourage repeat business
• Contact prospective customers and develop new business
• Handle basic administrative duties related to classified advertising and subscriber customer service

What We Offer

• Base salary plus commission
• $40,000$50,000 potential annual earnings
• Paid trainingHealth, dental, vision and life insurance
• Paid vacation and holidays
• 401(k) with company match
• Friendly, community-focused work environment

What We're Looking For

• Sales or customer service experience preferred
• Friendly, professional and dependable
• Strong communication and people skills
• Comfortable talking with customers by phone and in person
• Organized and detail-oriented
• Comfortable making outbound calls
• Basic Microsoft Office skills
• Positive attitude and willingness to learn

Advertising or media experience is a plus, but not required. Well train the right person.

Join Our Team

The Citrus County Chronicle has been part of the Citrus County community for more than 130 years. If you enjoy helping people, building relationships and making sales, wed love to hear from you.

Salary/Compensation: $40,000 - $50,000 per year