Classification Inspector – Workers Compensation

NCCI; Town of Florida (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Annual performance bonus

Comprehensive benefits package

Flexible hybrid work environment

On-site Boca Raton HQ cafe & fitness

Job summary

NCCI is seeking a Classification Inspector to join the inspections team and ensure accurate workers’ compensation classification for policies. The role combines field and virtual inspections with data analysis, research, and collaboration with internal teams.

The position is hybrid and home-based within the United States, with travel requirements of up to 80% for Florida-based candidates and up to 25% for others, including overnight stays as needed. A Motor Vehicle Record check is required.

Qualifications

• Bachelor’s degree or 6+ years of related work experience.
• Strong analytical and interpretive skills.
• Time management and project management abilities.
• Proficiency with Microsoft Office products and content management systems.

Responsibilities

• Perform field and virtual inspections to determine classification accuracy.
• Research employer operations and review policy details and manuals.
• Maintain data in the inspection system and respond to disputes.

Skills

Analytical thinking

Time management

Communication

Project management

Attention to detail

Education

Bachelor’s degree

6+ years related experience

Tools

Microsoft Office

Content management systems

Job description

Who We Are

Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation’s trusted source for accurate, objective workers compensation information. At NCCI, we recognize that our employees are the reason our legacy endures today. We’re motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other, and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment guide our success.

What We Believe

We come from diverse backgrounds, so our commitment to inclusion is what brings us together to work as one.

• We respect each other and value our differences
• We can be authentic and feel like we belong
• We promote equity in our organization and our community

TEAM: WORKERS COMPENSATION OPERATIONS

PAY TYPE: SALARY

Job Overview

At NCCI, we’re the source you trust for workers compensation information. Our mission is to foster a healthy workers compensation system through the use of data, industry trends, and providing objective rate and loss cost recommendations. To help us reach our mission, we’re looking for a Classification Inspector to join our inspections team in the Western U.S.

In this role, you’ll conduct both field and virtual inspection services to ensure the workers’ compensation classification system has been applied correctly at the discrete employer level, resulting in the most appropriate premium for a policy and consistency in application for the system. You’ll have a key role in providing comprehensive technical expertise in the classification system.

This position is a hybrid, home‑based role located within the United States. The selected individual will be responsible for completing inspections in NCCI states surrounding their home‑based location, with assigned territory aligned to support efficient regional coverage. Use of a personal vehicle will be required.

For candidates located in Florida, travel up to 80% will be required including overnight stays, due to territory coverage needs.

For candidates located outside of Florida, travel up to 25% of the time will be required including occasional overnight stays, due to territory coverage needs.

Selected candidate for this position must pass a Motor Vehicle Record (MVR) check satisfactory to NCCI.

NOTE: NCCI will not sponsor applicants for work visas.

What You’ll Do

As an Inspector, you’ll review, select, prioritize inspection assignments, and schedule inspection appointments. In addition, you’ll:

• Perform physical and virtual inspections of various business operations, including traveling to the employer as necessary, and complete the classification inspection report
• Conduct background research on the employer and operations
• Review policy details, current classifications, Basic and Scopes Manuals, and other necessary preparations to conduct inspections
• Maintain all information and data in the inspection system
• Analyze and identify classification code issues
• Review, respond to, and resolve inspection correspondence and classification inspection disputes
• Serve as the regional expert or resource in classification issues and general industry trends
• Assist NCCI staff, regulators, and other customers with classification issues, providing assistance and fact witness testimony in classification code appeals
• Review and research manuals and databases on classification system

What It Takes

• Bachelor’s degree or a minimum of 6 years of related work experience
• 3+ years of related workers compensation insurance experience
• Experience conducting field premium audits, classification inspections, audit reviews, underwriting, or other relevant field tasks
• Knowledge of workers compensation infrastructure, Basic Manual, Scopes Manual, and Classification system
• Strong analytical and interpretive skills
• Time management and project management skills with the ability to multitask
• Ability to provide fact-witness testimony at administrative, non-judicial or judicial hearings
• Proficiency with Microsoft Office products, tools, spreadsheets, and content management systems
• Motor Vehicle Record (MVR) check satisfactory to NCCI

Preferred Skills & Experience

• Professional insurance designation is preferred in Associate in Underwriting (AU); Associate in Premium Audit (APA); WCP or CPCU.

What You’ll Receive

• Compensation & Benefits:

• Competitive base salary

• Annual performance bonus opportunity

• Comprehensive benefits package and total rewards program

• Culture & Environment:

• Flexible hybrid work environment

• Collaborative and supportive team culture

• Recognition of individual contributions and shared successes

• Opportunities for professional growth and development

• Boca Raton Headquarters Perks:

• On-site café and coffee shop

• Fitness center

• Game room

• Employee events and activities

• Company sports leagues

Equal Employment Opportunity

NCCI Holdings, Inc. is an Equal Opportunity Employer. It is our policy to provide equal opportunities to our employees (for example, in hiring, promotions, training) and to all job applicants, and to maintain a work environment free of discrimination on the basis of race, creed, color, national origin, marital and veteran status, gender, age, status as a qualified individual with a disability, religion, sexual orientation and gender identity or expression, genetic information, or any other basis prohibited by law. This policy applies to all employees and job applicants for employment.

We require a drug screen and background check. Smoke-free environment.