Class Support Substitute

Family Service Association of San Antonio, Inc.; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

A community support organization in San Antonio, Texas, is seeking a Class Support Substitute for the Head Start program. The candidate will provide assistance to teachers, support children's learning, and ensure safety standards are met. Responsibilities include greeting parents, maintaining classroom environments, and implementing lesson plans. A high school diploma, CPR certification, and fluency in English and Spanish are desirable. This entry-level role is full-time, with a focus on nurturing positive educational outcomes.

Qualifications

• Ability to implement appropriate teaching strategies and techniques.
• Fluent in English and Spanish (read, write, and speak) desirable.
• Must provide proof of vaccination status or request an exemption due to a religious or medical accommodation.
• Ability to implement appropriate teaching strategies and techniques.
• Fluent in English and Spanish (read, write, and speak) desirable.
• Must provide proof of vaccination status or exemption due to religious or medical reasons.
• Certificate or license by the appropriate State agency as a qualified practitioner.
• State of Texas vehicle operator’s license and proof of liability insurance.

Responsibilities

• Provide support to Head Start program by greeting parents and assisting teachers.
• Collaborate with staff to ensure children's safety and supervision.
• Assist in daily classroom schedule and implementation of lesson plans.
• Assist in planning instructional activities and materials for developmental needs.
• Maintain classroom environment and assist with meals, cleanup, and documentation.

Skills

Healthcare and Human Services

Interpersonal Understanding

Community Orientation

Professionalism and Ethics

Achievement Orientation

Bilingual English/Spanish

Teaching strategies

Vaccination requirements

Education

High School Diploma or GED

Current Pediatric CPR and First Aid Certification

Successful completion of the Family Service Smart Start for Teacher’s ANGELS Substitute Program

Texas driver license (with liability insurance)

State credential for practitioner

Job description

Class Support Substitute – Family Service Association of San Antonio, Inc.

JOB SUMMARY

Class Support Substitute provides support to the Head Start program by greeting parents, assisting the Head Start Teacher in delivering curriculum that meets Head Start Program Performance Standards and licensing minimum standards, and supervising children. This role emphasizes a trauma‑informed, social‑determinants‑of‑health perspective, promoting a positive learning environment and ensuring safety for all children.

ORGANIZATIONAL RELATIONSHIPS

• Reports to: Service Coordinator III, Education Center Operator or designee
• Directs: Classroom instruction and supervision of children
• Other: Works cooperatively with all staff to accomplish mission, goals, objectives, and performance measures of the program and agency.

ESSENTIAL PERFORMANCE REQUIREMENTS AND FUNCTIONS

Required Competencies/Skills

• Healthcare and Human Services Environments: Ability to explain issues and advancements in the healthcare and human services industries.
• Achievement Orientation: A concern for surpassing a standard of excellence.
• Community Orientation: Ability to align priorities and address community needs in an evidence‑based and holistic manner, covering the social determinants of health through a trauma‑informed lens.
• Professionalism and Ethics: Demonstration of ethics and sound professional practices, stimulation of social accountability and community stewardship.
• Interpersonal Understanding: Ability to understand other people, accurately hear and understand unspoken or partly expressed thoughts, feelings, and concerns of others, including cross‑cultural sensitivity through a trauma‑informed care lens.

Agency Functions

• Community and Customer Service – Increase client access, enrollment, and satisfaction of program resources by creating wraparound services, recruitment, and surveying strategies.
• Internal Processes – Use agency and program data to track clients through different agency programs to gauge resiliency and outcomes of participating families.
• Learning and Growth – Strengthen staff and client well‑being by addressing the social determinants of health: Economic Stability, Education, Health and Healthcare, Neighborhood supports, Social and Community Engagement.

Essential Functions – Classroom and Center Support

• Collaborate with center staff to ensure children’s safety per Head Start standards and agency policies, and maintain access to the five pillars of the social determinants of health with a trauma‑informed lens.
• Assist centers to ensure adequate supervision, maintain ratios per Head Start standards, conduct accurate name‑to‑face head counts, and ensure all children are accounted for.
• Assist teaching staff with the daily classroom schedule and implementation of lesson plans that accommodate different learning styles.
• Assist in planning and utilizing appropriate instructional strategies, activities, and materials reflecting developmental needs of young children.
• Assist in setting up the classroom environment to be conducive to learning and appropriate for physical, cognitive, social, and emotional needs.
• Follow directives from supervisors and enforce Head Start standards, agency guidelines, licensing minimum standards, and policies.
• Provide support and services including classroom and playground supervision, meal distribution, cleanup, sanitizing, general center cleanup, greeting of visitors and parents, clerical assistance, answering phones, maintaining classroom documentation, etc.

Agency Responsibilities

• Attend agency, program, and Head Start Center staff meetings and trainings as required.
• Maintain good relationships with stakeholders, families, community and co‑workers, focusing on excellent culturally sensitive customer service and presenting a positive image of the agency.
• Maintain a working environment that encourages mutual respect and is free from all forms of harassment.
• Perform other duties as assigned, including presentations to community groups and organizations.

QUALIFICATIONS

1. High School Diploma or GED.
2. Successful completion of the Family Service Smart Start for Teacher’s ANGELS Substitute Program.
3. Current Pediatric CPR and First Aid Certification.
4. Ability to implement appropriate teaching strategies and techniques.
5. Fluent in English and Spanish (read, write, and speak) desirable.
6. Must provide proof of vaccination status or request an exemption due to a religious or medical accommodation.
7. Certificate or license, as applicable, by the appropriate State agency as a qualified practitioner.
8. State of Texas vehicle operator’s license and proof of liability insurance.

PHYSICAL DEMANDS

While performing the duties of this job, the employee must be able to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear. Ability to lift up to 25 pounds and have close vision, color vision, depth perception, and good hand‑eye coordination are required.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industries

Non‑profit Organization Management