High Quality Substitute

Family Service Association of San Antonio, Inc.; San Antonio (TX); On-site; USD 19,320 - 27,517; Full time

Job summary

A local community service organization is seeking a High Quality Substitute responsible for the supervision and well-being of children aged 0-17. The role involves maintaining a safe environment, collaborating with staff for quality engagement, and assisting with age-appropriate activities and meal service. Candidates should have a High School diploma, current CPR certification, and bilingual skills in English and Spanish are desirable. This position is entry-level, full-time, within a non-profit organization dedicated to community support.

Qualifications

• Successful completion of an agency approved instruction course for High Quality Substitute training.
• Ability to implement appropriate teaching strategies and techniques.
• Must have a State of Texas vehicle operator’s license.

Responsibilities

• Assist in supervision and safety of children ranging from ages 0-17.
• Responsible for providing age-appropriate activities and meal service.
• Ensure children's individual special needs are met.

Skills

Healthcare and Human Services Environments

Achievement Orientation

Community Orientation

Professionalism and Ethics

Interpersonal Understanding

Education

High School Diploma or GED

Current Pediatric CPR & First Aid Certification

Fluent in English and Spanish

Tools

Basic Computer/Mobile Device Knowledge

Job description

Join to apply for the High Quality Substitute role at Family Service Association of San Antonio, Inc.

3 weeks ago: Be among the first 25 applicants.

Salary

Pay range: $17.00/hr – $17.00/hr.

Job Summary

The High Quality Substitute is responsible for the supervision, safety and well-being of children ranging from ages 0-17 and some young adults with special needs, while maintaining a safe, clean and presentable environment for clients and their children in accordance with the agency and respective partner’s mission, policies and procedures, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma‑informed care lens as defined by the agency. The High Quality Substitute works in collaboration with partner staff to provide high‑quality engagement and supervision of the children whose parents attend partnering program classes; to include meal service, age‑appropriate activities, documentation, record‑keeping and other tasks and duties necessary in order to safeguard the flow of the program schedule. The High Quality Substitute will be required to assist in various settings and/or locations as assigned, moving from classroom to classroom or location to location as needed and directed.

Organizational Relationships

• Reports to: Assigned Education Specialist/Project Mentor or designee
• Directs: N/A
• Other: Works cooperatively with all staff to accomplish the mission, goals, objectives and performance measures of the program and agency

Essential Performance Requirements

Required Competencies/Skills

• Healthcare and Human Services Environments: Ability to explain issues and advancements in the healthcare and human services industries.
• Achievement Orientation: A concern for surpassing a standard of excellence. The standard may be one’s own past performance; an objective measure; outperforming others; challenging goals, or something that has not been done previously.
• Community Orientation: Ability to align one’s own and the organization’s priorities and assess and address community needs in an evidence‑based and holistic manner, one that addresses the social determinants of health through a trauma‑informed lens.
• Professionalism and Ethics: The demonstration of ethics and sound professional practices, as well as stimulation social accountability and community stewardship. The desire to act in a way that is consistent with one’s values and what one says is important.
• Interpersonal Understanding: Ability to understand other people as well as to accurately hear and understand the unspoken or partly expressed thoughts, feelings and concerns of others. It measures increasing complexity and depth of understanding of others and includes cross‑cultural sensitivity through a trauma‑informed care lens.

Essential Functions

Program Support

• Ensures that clients have access, as needed, to all five pillars of the social determinants of health with a trauma‑informed lens through Agency services and/or community partners.
• Responsible for working in collaboration with program staff to ensure children’s safety, at all times, in accordance with agency and partner policies, as applicable.
• Responsible for coordinating age‑appropriate children’s activities and/or curriculum. Provide direct support for children with identified or suspected special needs; and provide assistance to ensure children’s individual special needs are being met to include, but not limited to, feeding, toileting, mobility, behavior support and any other personal needs the child requires by accessing supervisor/coaching support for meeting needs appropriately. Ensure that children with special needs are included in the activities to the maximum extent possible.
• Responsible for providing a variety of support and service to the site and/or center to include, but not limited to, food preparation, meal distribution, after‑meal clean up, sanitizing toys and table tops, general center clean up, greeting of visitors and parents, clerical assistance, answering phones, light computer data entry, etc.
• Support client activities as assigned, such as scheduling & documenting appointments, registering clients for educational & preventive services workshops/activities and data entry while adhering to agency and contractual requirements pertaining to service recipient contact, recruitment, assessments, educational service plans, pre and post testing requirements, evaluation of client progress, service documentation and timely completion of the educational service plan and follow all case closure requirements.
• Follow all directives given by supervisors in accordance with agency and partner guidelines; and follow all guidelines, and policies and procedures as set forth by Head Start, licensing, and the agency, as applicable.

Agency Responsibilities

• Attend agency, program and partner staff meetings and/or trainings as required.
• Maintain good relationships with stakeholders, current and potential program clients, children and their families, community and co‑workers, focusing on providing excellent and culturally sensitive customer service and always presenting a positive image of the agency.
• Maintain a working environment which encourages mutual respect, promotes respectful and congenial relationships between employees and is free from all forms of harassment.
• Supports and ensures the infusion of the agency’s mission, core values, trauma‑informed care approaches, and relevant brain science successful practices into day‑to‑day tasks, policies, procedures, and practices.
• Perform other duties as assigned, including presentations to community groups and organizations, in accordance with the agency’s “team” philosophy.

Qualifications

Education/Training/Experience

• High School Diploma or GED.
• Successful completion of an agency approved instruction course, e.g. A.N.G.E.L.S. High Quality Substitute training.
• Current Pediatric CPR & First Aid Certification.
• Ability to implement appropriate teaching strategies and techniques.
• Fluent in English and Spanish (read, write, and speak) desirable.
• Basic Computer/Mobile Device Knowledge and Skills (desirable).
• Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation.
• Certificate or license, as applicable, by the appropriate State agency as a qualified practitioner.
• State of Texas vehicle operator’s license and proof of liability insurance (desirable).

Physical Demands

• While performing the duties of this job, you must be able to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear, and taste or smell.
• You may be able to lift up to 25 pounds, have close vision, color vision, depth perception, and ability to adjust your focus with good hand‑eye coordination.

Seniority Level

Entry level

Employment type

Full‑time

Job function

Quality Assurance

Industries

Non‑profit Organization Management