Class Experience Lead

Life Time Inc.; Biltmore (TN); On-site; USD 42,000 - 68,000; Full time

Job summary

Life Time Inc. in Tennessee seeks a Class Experience Lead to elevate member experiences across classes (studio, cycle, yoga, small group). You mentor instructors, supervise spaces, and partner with the Concierge Manager to help members find the right class.

You will also maintain the club environment—from cleanliness to scent—and support front desk interactions to ensure a welcoming atmosphere for all guests and members.

Qualifications

• High School Diploma or GED required.
• National Group Fitness and/or LifePower Yoga Certification required.
• Fitness and Nutrition Certification preferred.

Responsibilities

• Mentor, develop, and coach team members to deliver top class experiences.
• Oversee spaces to ensure cleanliness, organization, and pleasant scents.
• Engage with members; connect weekly with concierge manager and assist at front desk.
• Update class content on the club's Facebook group.

Skills

Leadership

Mentoring

Coaching

Front desk/Member interaction

Education

High School Diploma or GED

Group Fitness Certification

Fitness/Nutrition Certification

Job description

Position Summary

The Class Experience Lead supports the member experience of all Life Time classes; studio, cycle, yoga and small group. They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The Class Experience Lead will also oversee the spaces to make sure they have the right smell and look, creating the foundation for best experience.

Job Duties and Responsibilities

• Mentors, develops, and coaches team members to achieve the best experiences.
• Manage best spaces; clean, organized and smell right.
• Member connection; weekly connect with concierge manager, work front desk, walking the café and workout floor.
• Update Class content on club Facebook group.

Position Requirements

• High School Diploma or GED
• 1 year of leadership or management experience
• National Group Fitness and/or LifePower Yoga Certification
• Fitness and Nutrition Certification

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.