Class Experience Director

Life Time Inc.; Town of Westfield (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Life Time Inc. in the Town of Westfield area is seeking a Class Experience Lead to enhance member experiences across studio, cycle, yoga, and small group classes.

You will mentor instructors, partner with the Concierge Manager, and oversee spaces to ensure a welcoming atmosphere including scent and cleanliness, contributing to a premium club experience. The role involves coordinating with front desk teams, engaging members during shifts, and updating class content on the club's Facebook group to

Qualifications

• Leadership experience required to mentor and coach team members.
• Ability to foster a positive member experience across class experiences.
• Strong communication and front-desk collaboration to support member needs.

Responsibilities

• Mentor, develop, and coach team members to create the best experiences.
• Maintain high standards for spaces: clean, organized, and appealing scents.
• Engage with members: weekly check-ins with concierge manager, assist at front desk, and floor walk-throughs.
• Update class content on the club Facebook group.

Skills

Leadership

Mentoring

Coaching

Team Collaboration

Education

High School Diploma or GED

Job description

Life Time Inc. in the Town of Westfield area is seeking a Class Experience Lead to enhance member experiences across studio, cycle, yoga, and small group classes.

You will mentor instructors, partner with the Concierge Manager, and oversee spaces to ensure a welcoming atmosphere including scent and cleanliness, contributing to a premium club experience. The role involves coordinating with front desk teams, engaging members during shifts, and updating class content on the club's Facebook group to