Claims Training Program: Launch Your Member Advocate Career

PURE Insurance; Town of Charleston (NY); Hybrid; USD 53,000 - 56,000; Full time

Benefits offered by this job

Commuter support

8-week paid onboarding

Job summary

PURE Insurance is hiring an Associate Member Advocate in Charleston. This full-time role combines in-office work three days per week with two days remote, focusing on delivering exceptional service to members during challenging situations.

The position includes an eight-week paid onboarding and state licensing support to build a strong foundation in claims handling. Starting salary is $53,000, with potential promotion to $55,500 as you grow in the role and take on additional responsibilities.

Qualifications

• Excellent customer service skills.
• Strong communication and written skills.
• Ability to prioritize tasks and stay organized.

Responsibilities

• Provide exceptional service to PURE members during interactions.
• Handle follow-ups on claims and inquiries via phone, email, or mail.
• Assist and guide members through the claims process from intake to resolution.

Job description

PURE Insurance is hiring an Associate Member Advocate in Charleston. This full-time role combines in-office work three days per week with two days remote, focusing on delivering exceptional service to members during challenging situations.

The position includes an eight-week paid onboarding and state licensing support to build a strong foundation in claims handling. Starting salary is $53,000, with potential promotion to $55,500 as you grow in the role and take on additional responsibilities.