Claims Technician

Markel; Omaha (NE); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Employee Stock Purchase Plan

Paid time off and holidays

Job summary

Markel Group, a Fortune 500 insurer, seeks a Claims Technician in the United States to support case management and claims processing with moderate guidance. You will handle First Notice of Loss inquiries, route requests, and maintain professional relations with colleagues.

US work authorization is required; sponsorship is not provided. The role emphasizes accuracy, productivity, teamwork, and strong communication skills, with compensation driven by education, experience, and location.

Qualifications

• High School Diploma Required.
• Strong written and typing skills.
• Strong oral communication skills.
• Adequate in Microsoft Office products (Outlook, Word, Excel).
• Strong Team Player

Responsibilities

• Management of all incoming requests or correspondence from Insureds, Agents, or Claimants regarding First Notice of Loss.
• Identification of requests to determine routing and archival of request.
• Execute on assigned Performance Goals following prescribed training guidelines.
• Adhere to prescribed productivity standards.
• Adhere to prescribed accuracy standards.
• Contribute to team meeting service level standards.
• Maintain a professional working relationship with colleagues at Markel

Skills

Strong written communication

Strong oral communication

Typing skills

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!

The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process in accordance with the Markel Service Standards. The Claims Technician may be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome Statements are measured by Supervisor’s/Manager’s observations, quantity of work completed, external and internal feedback and Audits.

Responsibilities

• Management of all incoming requests or correspondence coming from Insureds, Agents, or ClaimantsregardingFirst Notice of Loss
• Identification of requests to determineappropriate routingof request and/or archival of request
• Understanding andexpertiseto execute on assigned Performance Goals via following prescribed training guidelines
• Adhere to prescribed productivity standards
• Adhere to prescribed accuracy standards
• Contribute to team meeting service level standards set forth by department leadership
• Maintain a professional working relationship with colleagues at Markel

Requirements

• High School Diploma Required
• Strong written and typing skills
• Strong oral communication skills
• Adequate in Microsoft Office products (Outlook, Word, Excel)
• Strong Team Player

#DEIB

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The hourly rate offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure,demonstratedcompetencies, geographic location, and other factors. The national averagehourlyrange for the Claims Technician is $19.69/hr- $27.08/hr with 5% incentive.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?