Loss Mitigation Lead - State National

State National Companies (SNC); Bedford (TX); On-site; USD 39,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Employee Stock Purchase Plan

PTO and holidays

Parental leave

Job summary

Markel Group is seeking a Claims Adjuster to support management and staff with coverage questions, escalate issues, and monitor daily workloads. You will examine liabilities on claims and authorize payments within authority, coordinating with lienholders and vendors as needed.

The role requires a high school diploma or equivalent, an adjuster license, and 0-3 years of claims experience. US work authorization is required; visa sponsorship is not offered.

Qualifications

• High School Diploma or equivalent required.
• Adjuster License required.
• 0-3 years of claims adjusting experience required.

Responsibilities

• Provide support to management and staff with questions on account insurance coverage.
• Provide first-level escalation for calls or complaints.
• Monitor daily claim workloads and recommend changes to improve processing of claims.
• Examine, analyze, and determine liability in casualty or property loss on claims filed.
• Calculate payments and approve payments within delegated authority.

Education

High School Diploma or equivalent

Adjuster License

0-3 years of claims adjusting experience

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Provide support to management and staff with questions on account insurance coverage. Provide first-level escalation for calls or complaints. Monitor daily claim workloads and recommend changes to effect efficient, profitable and effective daily processing of claims. Responsible for special projects as assigned. Examine, analyze, and determine the extent of the company's liability concerning casualty or property loss or damages on claims filed. Calculate payments and approve payment of claims within the delegated authority limit.

Essential Functions

• Title Coordination:
  • Manage the acquisition, verification, and processing of vehicle titles for total loss claims.
  • Coordinate with lienholders, DMVs, and internal departments to ensure proper title transfer and release.
  • Review title documents for accuracy and completeness, ensuring compliance with state and company regulations.
  • Maintain accurate records of title status and documentation in the claims management system.
• Loss Mitigation Support
  • Assist in identifying and pursuing recovery opportunities including salvage and subrogation.
  • Collaborate with adjusters, legal teams, and external vendors to support recovery efforts.
  • Monitor and follow up on outstanding balances, title issues, and lien releases.
• Customer and Vendor Communication:
  • Serve as a point of contact for customers, accounts and vendors regarding title and recovery-related inquiries.
  • Provide timely updates and resolve issues related to title processing and loss mitigation.
• Compliance and Documentation:
  • Ensure all title and recovery activities comply with state laws, company policies, and industry standards.
  • Maintain organized and up-to-date documentation for audits and internal reviews.
  • Data tracking and weekly reporting on inventory, reconciliation, operational obstacles and resolutions.
  • Assist with other duties assigned.

Education/Experience

• High School Diploma or equivalent required
• Adjuster License required
• 0-3 years of claims adjusting experience required

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay Information

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $27.84 - $47.84.

Who We Are

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s In It For You

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

No agencies please.