Claims Tech Program Manager: Lead Cross‑Team Delivery

Amazon; Tempe (AZ); On-site; USD 127,000 - 172,000; Full time

Job summary

Amazon is seeking a Technical Program Manager in Tempe, AZ to lead the delivery of technology initiatives supporting claims, risk, and litigation operations. This role will own end-to-end programs across multiple engineering teams and stakeholder groups.

You will translate business requirements into technical plans, drive dependencies and risk management, and ensure governance, data security, and operational readiness while delivering reliable systems at scale.

Qualifications

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, with risk and critical path management experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Own end-to-end delivery of claims technology programs spanning multiple engineering teams and stakeholder organizations.
• Coordinate technical execution for integrations with TPAs, insurers, claims vendors, legal systems, operational platforms, and data services.
• Establish program governance, milestones, risks, dependencies, and communication mechanisms across complex initiatives.
• Partner with Product Managers to translate business requirements into executable technical plans.
• Drive resolution of technical blockers, architectural dependencies, and operational readiness activities.
• Collaborate with engineering teams to define implementation approaches, rollout strategies, and success metrics.
• Lead program reviews, executive updates, and cross-functional planning activities.
• Build mechanisms to improve predictability, visibility, and execution quality across the portfolio.
• Ensure compliance, data governance, security, and operational requirements are incorporated into program planning.

Skills

Technical program management

Software development

Cross-functional collaboration

Risk and dependencies management

Governance and communication

Engineering collaboration

Executive updates

Data governance

Job description

Amazon is seeking a Technical Program Manager in Tempe, AZ to lead the delivery of technology initiatives supporting claims, risk, and litigation operations. This role will own end-to-end programs across multiple engineering teams and stakeholder groups.

You will translate business requirements into technical plans, drive dependencies and risk management, and ensure governance, data security, and operational readiness while delivering reliable systems at scale.