Claims System Associate

Trinity Health; Minot (ND); On-site; USD 42,000 - 60,000; Full time

Job summary

Trinity Health in Minot, ND seeks a Claims System Associate to support accurate system use and operational workflows within a collaborative, compliant environment.

The role emphasizes detailed documentation, adherence to safety standards, and effective communication. Prior experience in information systems or medical offices is preferred, with opportunities for training and process improvement across the team.

Qualifications

• 10-key/calculator skills are preferred.
• Experience or familiarity with medical office workflows is advantageous.
• Basic to intermediate MS Office proficiency is expected.

Responsibilities

• Maintain detailed, discipline-specific documentation and records.
• Follow safety, quality, and operational protocols.
• Collaborate with team members and internal partners to support workflows.
• Utilize tools and technology to complete assigned tasks efficiently.

Skills

10-key/calculator skills

Customer service

Medical terminology familiarity

Education

High School Diploma or equivalent

Bachelor Degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Position Summary:The Claims System Associate performs comprehensive, role specific duties within the assigned discipline, ensuring safe, efficient, and compliant service delivery. Working as part of a collaborative and well coordinated team, this position applies technical skill, effective communication, and attention to detail to support accurate system use and operational workflows. The Claims System Associate adheres to regulatory standards and organizational policies while contributing to high quality outcomes and continuous improvement efforts. Through reliability, teamwork, and a commitment to established processes, this role supports consistent service delivery and overall organizational performance.Key Responsibilities:Perform detailed, discipline specific responsibilities aligned with organizational standards.Maintain accurate, timely documentation and records to support communication and compliance.Follow safety, quality, and operational protocols to ensure consistent, reliable service.Collaborate effectively with team members, patients, residents, families, or internal partners.Utilize tools, equipment, and technology appropriately to complete assigned workflows.Participate in improvement initiatives, meetings, or trainings as required.Licenses and Certifications Required:NoneEducational Requirements:High School Diploma or equivalent preferred.Bachelor Degree, preferred.Medical terminology and coding knowledge helpful, but not required.Experience Requirements:One (1) year Information Systems and Medical Office background, preferred.One (1) year experience in customer service preferred.Special Skills or Training Requirements:Proficient 10 key/calculator skills, preferred.Experience with Microsoft Word, Excel, PowerPoint, and Outlook, preferred.Physical Requirements:The Claims System Associate requires physical capability appropriate to generic roles, including standing, walking, bending, and lifting weights that support safe performance of assigned responsibilities. Adequate sensory function, coordination, and stamina are required to meet variable task demands.Environmental Requirements:Work occurs in environments typical of generic roles, with potential exposure to routine workplace hazards, equipment, environmental variations, or clinical risks. Compliance with safety, infection prevention, and organizational protocols is required.