Claims Support Specialist - Multi-State Admin & Docs

Jobtailor; California (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor in the United States is seeking a Claims Assistant to provide administrative and operational support to the Claims team, ensuring timely processing of claim-related documentation and logging hearing notices. The role demands a high school diploma and 1–3 years of claims support experience, with knowledge of workers' compensation a plus.

Core duties include mail management, calendar logging, tracker form completion, and shared phone coverage among team members, all within a multi-state

Qualifications

• High school diploma required; associate/bachelor’s preferred.
• 1–3 years of administrative or claims support experience.
• Knowledge of workers' compensation processes is a plus.
• Ability to manage jurisdiction-specific deadlines across multi-state caseload.

Responsibilities

• Provides administrative and operational support to the Claims team.
• Ensures timely and accurate processing of claim-related documentation.
• Completes all assigned claim tasks within five (5) business days.
• Assists with processing and tracking documentation related to claim activities.
• Manages incoming and outgoing mail, including certified mail.
• Logs all hearing notices received into the litigation calendar and log.
• Completes tracker forms for non-cashed checks within required timeframes.
• Provides phone coverage shared among Claims Assistants.

Skills

Claims Processing

Documentation Tracking

Mail Management

Hearing Notice Logging

Tracker Form Completion

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

Jobtailor in the United States is seeking a Claims Assistant to provide administrative and operational support to the Claims team, ensuring timely processing of claim-related documentation and logging hearing notices. The role demands a high school diploma and 1–3 years of claims support experience, with knowledge of workers' compensation a plus.

Core duties include mail management, calendar logging, tracker form completion, and shared phone coverage among team members, all within a multi-state