Claims Support Specialist

Parsons; Boise (ID); On-site; USD 64,000 - 111,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

Employee Stock Ownership Plan (ESOP)

401(k)

Life insurance

Flexible work schedules

Holidays

Job summary

Parsons is seeking a Claims Support Specialist to provide administrative support for the Owner’s claims management process, maintaining contemporaneous project records and organizing claim documentation for disputes and proceedings.

You will assist the Owner’s legal team, compile document packages for mediation or litigation, and organize claim-related evidence in a structured format. This full-time role supports contractual compliance and cross-team collaboration.

Qualifications

• Bachelor's degree in business, construction management, legal studies, project management, or related field, or equivalent and 3+ years of relevant experience.
• Experience supporting claims documentation and dispute records management on capital projects.
• Strong document organization, file management, and records retrieval skills.
• Ability to coordinate with legal, commercial, and project teams in a fast-paced environment.
• Strong written communication and attention to detail.

Responsibilities

• Maintain contemporaneous records that support the Owner’s position in claims or disputes, including daily logs of correspondence, meeting minutes, photographs, schedule analyses, and delay documentation.
• Assist the Owner’s legal team in preparing claim responses.
• Compile document packages for mediation, arbitration, or litigation proceedings.
• Organize claim-related evidence in a structured and retrievable format.
• Coordinate with project administration and document management teams to support record completeness and retrieval.
• Support administration of project records and documentation needed for contractual compliance and dispute support.

Skills

Claims documentation

Document management

Cross-functional coordination

Written communication

Attention to detail

Education

Bachelor's degree / equivalent

Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

Job Description:

Parsons is looking for a talented Claims Support Specialist to join our team! In this role you will provide administrative support for the Owner’s claims management process by maintaining contemporaneous project records and organizing claim support documentation for disputes and proceedings.

What You’ll Be Doing

• Maintain contemporaneous records that support the Owner’s position in claims or disputes, including daily logs of correspondence, meeting minutes, photographs, schedule analyses, and delay documentation.
• Assist the Owner’s legal team in preparing claim responses.
• Compile document packages for mediation, arbitration, or litigation proceedings.
• Organize claim-related evidence in a structured and retrievable format.
• Coordinate with project administration and document management teams to support record completeness and retrieval.
• Support administration of project records and documentation needed for contractual compliance and dispute support.

What Required Skills You’ll Bring

• Bachelor’s degree in business, construction management, legal studies, project management, or related field, or equivalent and 3+ years of relevant experience.
• Experience supporting claims documentation, project administration, contract support, or dispute records management on capital projects.
• Strong document organization, file management, and records retrieval skills.
• Ability to coordinate with legal, commercial, and project teams in a fast-paced environment.
• Strong written communication and attention to detail.

What Desired Skills You’ll Bring

• Experience supporting owner-side claims or contract administration teams.
• Familiarity with delay documentation, schedule analysis support, and construction correspondence records.
• Experience on large EPC, CMA, industrial, or mission-critical projects.

Security Clearance Requirement:

None

This position is part of our Critical Infrastructure team.

For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next!

Salary Range: $63,600.00 - $111,300.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

• medical
• dental
• vision
• paid time off
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• life insurance
• flexible work schedules
• holidays

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—

About Us

Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace.

Minority/Female/Disabled/Protected Veteran/LGBTQ+.

For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.