Claims Support & Operations Specialist

AIDS Healthcare Foundation; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Claims Support Associate in Los Angeles to provide essential administrative support to the Claims Department. The role focuses on handling communications, maintaining accurate records, and ensuring timely processing of claims-related documentation in a fast-paced environment.

You will work with a close-knit team to support the Claims Manager and Examiners, maintain HIPAA compliance, and contribute to department projects while upholding AHF core values and

Qualifications

• Experience delivering administrative support in a fast-paced environment.
• Strong attention to detail and accuracy in record-keeping.
• Able to manage multiple priorities with efficiency.

Responsibilities

• Monitor, track, and report on all incoming faxes to the Claims Department.
• Monitor, track, and report on all incoming emails to the Claims inbox.
• Manage physical mail received at the office and PO Box, including logging receipt and forwarding to team members.
• Maintain records for volume tracking and reporting.
• Answer incoming phone calls to the Claims team and route cases to the Claims Manager.
• Ensure communications are processed daily and meet turnaround targets.
• Support departmental projects and document creation.

Skills

Administrative support

Detail oriented

Organizational skills

Communication skills

Job description

AIDS Healthcare Foundation is seeking a Claims Support Associate in Los Angeles to provide essential administrative support to the Claims Department. The role focuses on handling communications, maintaining accurate records, and ensuring timely processing of claims-related documentation in a fast-paced environment.

You will work with a close-knit team to support the Claims Manager and Examiners, maintain HIPAA compliance, and contribute to department projects while upholding AHF core values and