Claims Supervisor - Liability

CorVel; San Diego (CA); Remote; USD 68,000 - 115,000; Full time

Job summary

Join a dynamic team as a Claims Supervisor with a leading national provider of risk management solutions. This remote role is pivotal in ensuring the success of the claims department by supervising staff, ensuring compliance with Workers’ Compensation laws, and providing technical guidance on complex claims. With a strong focus on quality, productivity, and customer service, you will play a key role in fostering a supportive environment that embraces core values of Accountability, Commitment, Excellence, Integrity, and Teamwork. If you are passionate about leadership and have a strong background in claims management, this opportunity offers a pathway to advance your career in a stable and growing company.

Benefits

Medical (HDHP) w/Pharmacy

Dental Insurance

Vision Insurance

401K and ROTH 401K

Paid Time Off

Long Term Disability

Health Savings Account

Flexible Spending Account Options

Life Insurance

Accident Insurance

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum 5 years' experience in claims handling is essential.

Responsibilities

• Supervises claims staff and ensures compliance with regulations.
• Provides guidance on complex claims and supports staff training.

Skills

Excellent written and verbal communication skills

Customer Service Skills

Leadership and Management Skills

Analytical and Interpretive Skills

Ability to work independently and in a team

Time Management Skills

Education

Bachelor's degree

5 years' experience handling claims

Current license in Workers’ Compensation

Tools

MS Office

Job description

The Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of claims department and of CorVel.

This is a remote position.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Supervises claims staff in their day-to-day operations
• Supports Claims Manager in staff recruitment, interviews and training of new staff on procedures and job-related functions
• Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
• Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations and recommends merit activity, subject to manager’s approval
• Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions
• Functions as liaison, suggesting and implementing final resolution for clients and employees regarding claim-specific, procedural or special requests
• Adheres to HIPAA regulations, policies, and procedures
• Requires regular and consistent attendance
• Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
• Adheres to all company policies, best practices and procedures
• Additional projects and duties as assigned

KNOWLEDGE & SKILLS:

• Excellent written and verbal communication skills
• Ability to assist team members to develop knowledge and understanding of claims practice
• Participate in Customer Claim Reviews and Presentations
• Effective quantitative, analytical and interpretive skills
• Strong leadership, management and motivational skills
• Demonstrated, Strong Customer Service Skills
• Ability to travel overnight and attend meetings if required
• Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
• Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
• Strong interpersonal, time management and organizational skills
• Ability to work both independently and within a team environment
• Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation

EDUCATION & EXPERIENCE:

• Bachelor's degree or a combination of education and related experience
• Demonstrated Public Speaking Skills
• Minimum of 5 years’ experience handling claims
• Knowledge of WC required
• Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel
• Self-Insured Certificate preferred
• State Certification as an experienced Examiner

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $68,696 – $114,313

ABOUT CORVEL

CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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