Claims Strategy Director: Execution & Impact

CNA Insurance; Princeton (NJ); Hybrid; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance in Princeton, NJ, seeks a Consulting Director to lead Claims Strategy and Execution projects across Professional Services and Healthcare segments. This individual contributor role partners with Claims leadership to drive strategic roadmaps and cross-functional initiatives that improve performance across lines of business.

A flexible, hybrid work schedule is available at CNA office locations. Senior Vice President reports to this role, which requires seasoned claims expertise and

Qualifications

• Bachelor's Degree, Master's preferred, in related discipline or equivalent work experience.
• Typically a minimum of ten years of related work experience. Experience in Property and Casualty Insurance strongly preferred, Professional Services Liability and/or Healthcare Medical Malpractice experience is a plus.

Responsibilities

• Collaborates with and influences senior leadership in the development and implementation of Claims strategies and processes.
• Acts as claims technical expert on behalf of their organization/lines of business to key business partner in order to diagnose and take action on improvement opportunities within LOB.
• Provides technical claims support to business partners to mobilize on ‘quick wins and key strategic initiatives.’
• Drives improvement of Claim policies, business strategies and goals, regularly evaluating performance against goals, and holding team accountable for achieving desired results.
• Manages outcomes through implementation of cross-functional strategy execution progress reviews.
• Acts as point person to identify, scale, and implement development materials for staff and impact talent management.
• Drives communication and plans within organization from functional Claims areas and key business partners including Finance, Actuary and Underwriting.
• Works within LOB to establish consistency in core processes and tools to drive claims outcomes.

Skills

Senior claims knowledge

Project management

Cross-functional collaboration

Strategic thinking

Communication skills

Education

Bachelor's Degree

Master's preferred

Tools

MS Office Suite

MS Excel

Data reporting tools

Job description

CNA Insurance in Princeton, NJ, seeks a Consulting Director to lead Claims Strategy and Execution projects across Professional Services and Healthcare segments. This individual contributor role partners with Claims leadership to drive strategic roadmaps and cross-functional initiatives that improve performance across lines of business.

A flexible, hybrid work schedule is available at CNA office locations. Senior Vice President reports to this role, which requires seasoned claims expertise and