Claims Specialist

SIXT; Oklahoma City (OK); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Employee Rentals

Advancement Opportunities

Job summary

SIXT in the United States seeks a full-time Claims Specialist to drive accuracy and efficiency in our claims flow, handling collections, decision-making on claims, and ensuring compliance while delivering solid service.

This role emphasizes organization, multitasking, and clear communication as you coordinate with clients and insurers to resolve claims and explain SIXT coverage.

Join SIXT to contribute to a fast-paced mobility leader with comprehensive benefits and opportunities for growth.

Qualifications

• Minimum 1 year of experience in claims, collections, or administrative roles.
• High school diploma or bachelor's degree preferred.
• Proficient with Microsoft Office and basic computer navigation.
• Strong organizational skills; able to multi-task and communicate professionally.
• Goal-oriented; willing to handle multiple tasks with excellence.

Responsibilities

• Collaborate with external organizations to streamline collections and improve recovery.
• Decide on pursuit or closure of damage claims with accountability and strategic judgment.
• De-escalate and resolve outstanding damage claims to satisfactory outcomes.
• Provide exceptional customer service with empathy and professionalism.
• Explain the claims process and SIXT coverage to clients clearly.
• Gather documentation from clients, insurers and other parties while maintaining confidentiality.

Skills

1 year experience

MS Office

Organizational skills

Multi-tasking

Professional communication

Result-oriented

Education

High school diploma or Bachelor's degree

Tools

Microsoft Office

Job description

Are you ready to take the wheel and drive success? As a full-time Claims Specialist at SIXT, you’ll be at the heart of our dynamic operation, ensuring every detail aligns for a seamless process. If you’re a pro at juggling tasks, thrive in fast-paced environments, and love turning challenges into wins, this is the role for you.

YOUR ROLE AT SIXT

• You collaborate with external organizations to streamline the collections process and improve efficiency in recovering owed amounts
• You make informed decisions regarding the pursuit or closure of damage claims, balancing accountability, and strategic judgment
• You de-escalate and resolve outstanding damage claims, turning complex situations into satisfactory outcomes for all parties
• You provide exceptional customer service, addressing client inquiries with empathy and professionalism
• You explain the claims process and Sixt coverage, ensuring clients fully understand their options
• You gather necessary documentation from clients, insurers, and other parties, ensuring thoroughness in the claims process while maintaining confidentiality and legal compliance

YOUR SKILLS MATTER

• Experience You have a minimum of 1 year of experience in claims, collections, or an administrative role
• Education You have a high school diploma or bachelor’s degree (preferred)
• Technical Proficiency You are proficient in computer navigation, including Microsoft Office Applications
• Soft Skills You demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication
• Commitment To Excellence You are success-oriented and willing to take on multiple tasks

WHAT WE OFFER

• Comprehensive Health Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
• Paid Time Off & Sick Leave Access Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
• Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you and your immediate family
• Additional Perks Experience the advantages of working in an environment with ample opportunities for professional advancement

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.