Claims Specialist

Sixt-US; Oklahoma City (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Paid Time Off & Sick Leave

Exclusive Employee Rentals

Professional advancement opportunities

Job summary

SIXT in the United States is seeking a full-time Claims Specialist to drive accurate and timely resolution of insurance and damage claims. You’ll collaborate with external partners to streamline collections and support a fast-paced mobility operation.

The role emphasizes customer service, documentation accuracy, and professional communication as you guide clients through the claims process and determine the best path to resolution.

Qualifications

• Minimum 1 year of experience in claims, collections, or administrative role.
• High school diploma or bachelor's degree preferred.
• Proficient in Microsoft Office.

Responsibilities

• Collaborate with external organizations to streamline collections.
• Make decisions on pursuit or closure of damage claims.
• De-escalate and resolve outstanding damage claims.
• Provide exceptional customer service with professionalism.
• Explain the claims process and Sixt coverage to clients.
• Gather documentation from clients, insurers, and parties with confidentiality.

Skills

Organizational skills

Multi-tasking

Professional communication

Customer service

Decision making

Education

High school diploma

Bachelor's degree

Tools

MS Office

Job description

Are you ready to take the wheel and drive success? As a full-time Claims Specialist at SIXT, you’ll be at the heart of our dynamic operation, ensuring every detail aligns for a seamless process. If you’re a pro at juggling tasks, thrive in fast-paced environments, and love turning challenges into wins, this is the role for you.

YOUR ROLE AT SIXT

• You collaborate with external organizations to streamline the collections process and improve efficiency in recovering owed amounts
• You make informed decisions regarding the pursuit or closure of damage claims, balancing accountability, and strategic judgment
• You de-escalate and resolve outstanding damage claims, turning complex situations into satisfactory outcomes for all parties
• You provide exceptional customer service, addressing client inquiries with empathy and professionalism
• You explain the claims process and Sixt coverage, ensuring clients fully understand their options
• You gather necessary documentation from clients, insurers, and other parties, ensuring thoroughness in the claims process while maintaining confidentiality and legal compliance

YOUR SKILLS MATTER

• ExperienceYou have a minimum of 1 year of experience in claims, collections, or an administrative role
• EducationYou have a high school diploma or bachelor’s degree (preferred)
• Technical ProficiencyYou are proficient in computer navigation, including Microsoft Office Applications
• Soft SkillsYou demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication
• Commitment To ExcellenceYou are success-oriented and willing to take on multiple tasks

WHAT WE OFFER

• Comprehensive Health InsuranceHealthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
• Paid Time Off & Sick LeaveAccess Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
• Exclusive Employee RentalsLeverage special rental discounts exclusive to employees, offering great savings for you and your immediate family
• Additional PerksExperience the advantages of working in an environment withample opportunities for professional advancement

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.