Claims Solutions Partner

ClaimSorted Inc; Northern, New York (KY, NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Quarterly bonus up to 15%

Equity participation - stock options

Medical insurance

401(k) with 4% match

20 days paid time off

Company offsites

Accelerated promotion track

Job summary

ClaimSorted Inc. is seeking a Claims Solutions Partner to join our team. You will work within the sales cycle to diagnose operational gaps, respond authoritatively to technical questions, and drive evidence-based value in RFP/RFI responses.

You will also analyze portfolios to surface opportunities and ensure smooth handoffs to onboarding. This role is hands-on and high-ownership, reporting to the CEO, and collaborates across sales, account management, claims, and product to push risk into

Qualifications

• Hands-on claims-operations depth across lines, including leakage and SLAs.
• Ability to diagnose gaps in operations and quantify impact.
• Strong data skills: extract insights from messy claims data.
• Proven track record of drafting RFPs/RFIs and technical responses.

Responsibilities

• Partner with sales to identify gaps in prospects' claims operations and answer technical questions.
• Provide expertise for RFP/RFI responses and ensure high-quality content.
• Analyze prospect and partner portfolios to surface where value is created.
• Support post-sale onboarding and escalation handling with account teams.
• Be a credible technical voice in discussions with senior insurer stakeholders.

Skills

Claims operations

Diagnostic mindset

Data analysis

Technical writing

Commercial storytelling

Job description

We're looking for a Claims Solutions Partner — the claims-operations expert who sits inside our sales cycle and makes technically complex deals winnable. You'll partner with sales to diagnose prospects' operational gaps, answer the hard technical questions, provide the expertise behind our RFP and RFI responses, run deep analyses of partner portfolios to surface where we add value, and then ensure a clean technical handoff to account management as new partners onboard.

This is a hands-on, high-ownership role for someone with real claims-operations depth who wants to be at the front of the business — not behind it. Reporting to the CEO, you'll work across sales, account management, claims, and product.

Turning risk into opportunity

Human progress runs on a single trade: risk for opportunity. Every venture worth doing - a new business, a new home, an exciting trip - means accepting the chance it goes wrong. Insurance is what lets us take those chances anyway, and the claim is the moment it either delivers on that promise or fails to.

We're rebuilding that moment. ClaimSorted is an AI-native claims solution for insurers and large corporates that resolves claims faster, fairer, and more reliably than the industry ever has. Handle risk that well, and people are free to take on more of it - that's how you push society toward opportunity: not by eliminating risk, but by making recovery so fast and certain it stops being a reason to hold back.

We're one of the fastest-growing InsurTechs - scaling 10x YoY, processing hundreds of millions in claims payouts, and backed by the world's leading investors: Y Combinator, Atomico, and Eurazeo.

What You'll Do

• Partner with the sales team to identify gaps and issues in prospects' claims operations, and answer their technical questions with authority.
• Provide the technical expertise behind RFP and RFI responses, owning the quality of the claims content.
• Run deep analyses of prospect and partner portfolios — loss runs, bordereaux, leakage, handler performance — to identify gaps and build an evidenced value case.
• Support account managers post-sale on technical onboarding and escalations, and feed what you learn back into how we sell and deliver.
• Be a credible, honest technical voice in front of senior insurer and MGA stakeholders.

What You Bring

• Deep, hands-on claims-operations experience — handling, oversight, leakage, indemnity, TPA operations, SLAs, and regulation across one or more lines.
• A diagnostic instinct: you can look at a claims operation or portfolio and see what's broken and what it's worth.
• Strong data skills — comfortable pulling signal from raw, messy claims data.
• A track record of technical writing under deadline (RFPs, RFIs, technical responses).
• Commercial awareness: you can translate technical findings into a case that wins deals, and you know that credibility comes from honesty, not overpromising.

Compensation & Benefits

• Quarterly performance bonus: up to 15% of quarterly salary
• Equity participation: stock options as an early-stage team member
• Medical insurance
• 401(k) with 4% company match
• 20 days paid time off
• Company offsites
• Accelerated promotion track in a high-growth environment