Claims Service Representative

Claims Management Resources; Oklahoma City (OK); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Benefits including matched 401K

Tiered bonus system

Paid time off

Paid holidays

Top Workplaces winner by 2025

Job summary

Claims Management Resources is seeking a receptionist to handle in-office duties in Downtown OKC. You will greet visitors, vet them, and route calls to the right adjuster to keep claims moving smoothly.

The role requires professional appearance, strong communication, data entry, and multitasking abilities, with a Monday–Friday, 8:00 AM–5:00 PM schedule in the office only.

Qualifications

• High school diploma or equivalent required.
• Excellent attendance and punctuality guaranteed.
• Strong communication, listening and interpersonal skills.
• Proficient with MS Office; accurate data entry and organization.

Responsibilities

• Greet visitors and applicants in a friendly, professional manner.
• Vet visitors and manage a security log and passes.
• Direct callers to the correct department or adjuster to resolve claims.
• File documents to the appropriate database and maintain organization.
• Keep reception area tidy and cooperate with coworkers and clients.
• Support office operations during 8:00 AM–5:00 PM shifts.

Skills

Attendance

Punctuality

Professionalism

Communication

Listening skills

MS Office

Data entry

Attention to detail

Multi-tasking

Independence

Education

High school diploma

Tools

MS Office Suite

Multi-line phone system

Job description

Are you looking for a company where you can learn, grow, and advance your career? At Claims Management Resources, we believe in putting our employees first. Come join our team and be part of a fast-growing company with many opportunities for advancement.Claims Management Resources is seeking a charismatic team player for our Downtown OKC office. Applicants must be willing to work onsite, Monday - Friday 8:00 a.m. to 5:00 p.m.Who We AreWe are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success.We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance.Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere.Who We're Looking ForThe Claims Service Representative answers incoming calls in a professional manner and is professional in appearance and demeanor. They are also responsible for processing claim documents and a variety of other clerical duties.This position is based in-office and is not eligible for work from home/remote.On a Typical Day, You'llGreet visitors and applicants in a professional, friendly and hospitable manner; directing them to the right person or departmentUphold company security access policy by vetting all visitors to the building via outside monitor systemManage a visitors log and issue security passesDirect callers to the appropriate adjuster or manager to resolve claimsFile documents to the appropriate databaseEffectively work and cooperate with co-workers, supervisors and clientsMaintain an organized reception areaRequired Skills:Excellent attendance and punctualityProfessional in appearance and demeanorAbility to effectively communicate with visitors, employees and supervisors in a professional and courteous mannerExcellent listening skillsAbility to handle difficult calls professionallyIntermediate knowledge of Microsoft Office SuiteAccurate data review and data entry skillsOrganized, thorough and detail orientedAbility to multi taskAbility to work independently with minimal supervisionAvailable for 8:00 AM - 5:00 PM shift Monday thru FridayExperience:1 - 2 years of receptionist experience required1 - 2 years experience with multi-line phone system requiredEducation:High school diploma or equivalentOkay, But What Are the PerksFull menu of benefits including matched 401KTiered bonus system based on team accomplishments, paid per pay period in which it is earned:Level 1 = $125Level 2 = $175Level 3 = $240Paid time off as well as paid holidaysCMR is a Oklahoman Top Workplaces winner for the 6th consecutive year in 2025!Pre-employment drug screenings and criminal background checks are mandatory.CMR is an Equal Opportunity Employer