Senior Workers’ Compensation Claims Advocate

Arthur J. Gallagher & Co. (AJG); Seattle (WA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

People-first culture

Global reach with local impact

Job summary

Gallagher seeks a Claims and Risk Consulting professional in Seattle to advocate for complex clients, provide coverage guidance, and monitor large claims with timely communication to all stakeholders.

The role requires a Bachelor's degree or commensurate experience with 5 years in Safety, Risk, or Insurance, licenses across states, and proficiency in Microsoft Office. Travel is moderate.

Qualifications

• Bachelor's degree or commensurate experience.
• 5 years' related experience in Safety, Risk, or Insurance.
• Ability to obtain appropriate licenses in all states where business is conducted.
• Excellent interpersonal, verbal and written communication skills.
• Proficiency in Microsoft Office.
• Moderate travel required, including some overnight travel.

Responsibilities

• Consulting with clients and brokers on claims and coverage issues.
• Facilitating and attending client meetings and claims reviews; and Negotiating changes in reserves for a positive client outcome as appropriate by line of coverage.
• Provides status reports to clients as required by any applicable service plan, reviews action plans and reserves with consideration for client costs.
• Actively researches and obtains claims information from both clients, and carriers and timely and accurately communicate with all interested parties.
• Reviews all new problematic or complex claims on designated clients and formulates a plan of action to achieve a favorable claim resolution.

Skills

Interpersonal skills

Verbal communication

Written communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Claims and Risk Consulting team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures.

How you'll make an impact

• Acts as an advocate for complex clients, providing assistance and coverage advice as well as monitoring of large and complex claims, documenting all pertinent activity as it relates to the claim.
• Key responsibilities include:
  • Consulting with clients and brokers on claims and coverage issues;
  • Facilitating and attending client meetings and claims reviews; and Negotiating changes in reserves for a positive client outcome as appropriate by line of coverage.
  • Provides status reports to clients as required by any applicable service plan, reviews action plans and reserves with consideration for client costs.
  • Actively researches and obtains claims information from both clients, and carriers and timely and accurately communicate with all interested parties.
  • Reviews all new problematic or complex claims on designated clients and formulates a plan of action to achieve a favorable claim resolution.

About You

Required: Bachelor's degree or commensurate experience; 5 years' related experience in Safety, Risk, or Insurance. Ability to obtain appropriate licenses in all states where business is conducted. Excellent interpersonal, verbal and written communication skills. Proficiency in Microsoft Office. Moderate travel required, including some overnight travel. Ability to travel by car and aircraft and work outside or normal business hours as required.

Preferred: Associate in Risk Management (ARM), Associate in Safety Professional (ASP), Certified Safety Professional (CSP).

Behaviors: Interfaces effectively with management, clients, account teams and partners. Complies with all company policies and procedures, pro-actively protecting confidentiality of client and company information. Understands industry trends and governmental regulations. Efficiently organizes work and managestime in order to meet deadlines. Exercises discretion in confidential matters and uses independent judgment.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)