Claims Representative Internship - Summer 2027

Auto-Owners Insurance; Little Rock (AR); On-site; USD 20,000 - 29,000; Full time

Job summary

Auto-Owners Insurance in Little Rock, AR is offering a Summer 2027 Claims Representative Intern position that provides hands-on experience in investigating and assembling facts, determining policy coverage, and evaluating losses. You will learn how to analyze liability, study policies, and contribute to timely claim settlements, while serving agents and policyholders across on-site and remote inquiries.

Ideal candidates are currently enrolled juniors or seniors with strong communication, data

Qualifications

• Currently enrolled in college and entering junior or senior year.
• Strong written and verbal communication skills.
• Ability to resolve complex issues and analyze data.
• Detail-oriented with ability to manage multiple tasks.

Responsibilities

• Investigate and assemble facts
• determine policy coverage
• evaluate the amount of loss
• analyze legal liability and pay or deny losses
• Become familiar with insurance coverage by studying policies, endorsements and forms
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary
• Ensure that claims payments are issued in a timely and accurate manner
• Service the needs of agents, policyholders and others
• Handle investigations by phone, mail and on-site investigations

Skills

Above-average communication skills

Ability to resolve complex issues

Organize and interpret data

Ability to handle multiple assignments

Detail-oriented

Education

Currently enrolled college student (Junior or Senior)

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Representative Intern for summer 2027.

Job Responsibilities

• Investigate and assemble facts
• determine policy coverage
• evaluate the amount of loss
• analyze legal liability and pay or deny losses
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary
• Ensure that claims payments are issued in a timely and accurate manner
• Service the needs of agents, policyholders and others
• Handle investigations by phone, mail and on-site investigations

Desired Skills & Experience

Students should be currently enrolled and entering their junior or senior year in college

• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay

Rate of Pay Rate of pay starts at $18.00 per hour.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way.

Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002.