Claims Representative Internship - Summer 2027

aoins; Tallahassee (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Auto-Owners Insurance in Tallahassee, Florida is offering a student internship for juniors and seniors who want hands-on experience in claims. You will learn to investigate facts, assess policy coverage, estimate losses, and support the resolution process while helping agents and policyholders.

The role involves communications by phone and mail, on-site investigations when needed, and exposure to arbitration or mediation scenarios.

Qualifications

• Above-average communication skills (written and verbal).
• Ability to resolve complex issues and interpret data.
• Organize and interpret data; manage multiple assignments.
• Detail-oriented approach to claims tasks.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate loss amount and analyze liability.
• Become familiar with insurance coverage by studying policies, endorsements and forms.
• Work toward resolution of claims; may attend arbitrations, mediations, or trials as needed.
• Ensure claims payments are issued timely and accurately.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site.

Skills

Communication

Problem solving

Data interpretation

Multi-tasking

Detail oriented

Education

College student

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay

Rate of pay starts at $20.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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