Claims Representative Internship - Summer 2027

Auto-Owners Insurance; Madison (WI); On-site; USD 24,000 - 34,000; Part time

Job summary

Auto-Owners Insurance in Madison, WI is seeking a motivated Claims Intern to join our team. The intern will investigate and assemble facts, study policies, and help resolve claims while serving agents and policyholders.

The role offers hands-on experience in coverage analysis and claims processes, including potential participation in arbitrations or depositions as needed, with rate of pay starting at $21.00 per hour. This internship emphasizes accuracy, communication, and organized data handling.

Qualifications

• Currently enrolled and entering junior or senior year in college.
• Above-average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate loss, analyze liability and pay or deny losses.
• Become familiar with insurance coverage by studying policies, endorsements and forms.
• Work towards resolution of claims; may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site.

Skills

Communication

Issue resolution

Data interpretation

Multitasking

Detail-oriented

Education

Currently enrolled college student (Junior or Senior)

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay

Rate of pay starts at $21.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.