Claims Representative - College Co-op 2027

Sentry Insurance; United States; Remote; USD 17,000 - 25,000; Part time

Job summary

Sentry Insurance in Stevens Point, WI invites students to join its Claims Co-op program, gaining hands-on experience in investigation, evaluation, and communication. The role offers part-time hours during the school year and full-time work during breaks, with a mentor to guide you through the claims process.

You’ll review policy details, assist in negotiations and settlements, gather facts, and maintain thorough records.

Qualifications

• Pursuing an undergraduate or associate degree in Business, Insurance, Communication, and English or a related field
• Minimum GPA of 2.7
• Expected graduation date May 2029 through December 2029
• Ability to work up to 20 hours a week during the academic year, and up to 40 hours a week during breaks
• Ability to work in a team atmosphere
• Obtain required licensing as needed

Responsibilities

• Work with a mentor to understand how claims are handled.
• Gain hands-on insight into claims negotiations and settlement processes.
• Stand by customers during stressful times, guiding them through the claims process with genuine care and understanding.
• Review policy details to accurately verify coverage and policy limits for current customers.
• Dive into the details of a loss by gathering facts and reviewing documentation to understand what happened.
• Maintain clear, thorough records of all investigations, communications, and steps taken throughout the claims process.

Skills

Teamwork

Communication

Customer service

Education

Undergraduate or Associate degree in Business, Insurance, Communication, and English

Job description

As a Claims Co-op, you’ll practice investigation, evaluation, and communication skills while making real impact. Work part-time during school and full-time over breaks.

At Sentry, we realize that getting valuable, hands‑on experience is important for you and your career. We’re looking to recruit UW-Stevens Point for our Claims Co‑op program. In this program you’ll have the opportunity to work part‑time while attending classes and full‑time during summers. Our co‑op program is designed to provide you the opportunity to gain valuable experience while working in our Stevens Point location.

What You’ll Do

The Claims co‑op students will work closely with a mentor to understand how claims are handled.

Our Claims Co‑op offers opportunities to:

• Gain hands‑on insight into claims negotiations and settlement processes to help reach fair resolutions for customers.
• Stand by customers during stressful times, guiding them through the claims process with genuine care and understanding.
• Review policy details to accurately verify coverage and policy limits for current customers.
• Dive into the details of a loss by gathering facts and reviewing documentation to understand what happened.
• Maintain clear, thorough records of all investigations, communications, and steps taken throughout the claims process.

What it Takes

In order to be eligible for this elite opportunity you must meet the following criteria:

• Pursuing an undergraduate or associate degree in Business, Insurance, Communication, and English or a related field
• Obtain a minimum GPA of 2.7
• Expected graduation date of May 2029 through December 2029
• Ability to work up to 20 hours a week during the academic year, and up to 40 hours a week during breaks
• Ability to work in a team atmosphere
• Obtain required licensing as needed
• Sentry does not offer employment in this position to holders of F-1, J-1, and H-1 Visas for the purpose of obtaining practical experience

What You’ll Receive

At Sentry, we believe your total rewards should include a lot more than just a paycheck. Here’s a look at how we support you inside and outside of work:

• Flexibility that fits:Enjoy a hybrid work model with the option to work from home on Mondays and Fridays and collaborate in the office Tuesday through Thursday
• Work‑life resources:Access extensive work‑life resources designed to lend a helping hand whenever you need it
• Continuous growth:Keep your skills sharp and your career moving forward through education and development at Sentry University (SentryU)

Why Join Sentry?

At Sentry, we believe our people are the heart of our success. We’re proud to be recognized for both our strong growth and the culture we’ve built—recently ranking No. 529 on the 2026 Fortune 1000 (marking our first time in the top 600) and earning spots on Forbes’ lists for America’s Best Midsize Employers and Best Employers for New Grads, as well as Newsweek’s America’s Greatest Workplaces for Women and Diversity. These honors reflect our commitment to your professional satisfaction and growth.

Building ona Legacy

Our future is bright, butit’sanchored in a long history of stability. Since our founding in 1904,we’vededicated ourselves to helping businesses protect their futures. That trust has made us one of the largest and most financially stable mutual insurance companies in the U.S. We’reproud to havemaintainedan A+ rating from A.M. Best, the industry’s leading authority, forover 30years.

Your Career, Our Community

Whetheryou’reworking at our headquarters in Stevens Point, Wisconsin, or one of our many offices across the country,you’llfind a challenging and rewarding environment.Explore theOur Teamstab on our Career Page to see the diverse career paths we offer, with a focus on ongoing development and professional growth.

Ready to own your future? Join us at Sentry, opportunities await!

Who You’ll Want to Contact

Tha Xiong

[e-mail]

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.