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Claims Representative - Auto & Liability - Indianapolis, IN

UNAVAILABLE

Indianapolis (IN)

On-site

USD 61,000 - 76,000

Full time

2 days ago
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Job summary

A leading insurance company seeks a candidate to assist clients through the claims process in Indianapolis. This entry-level role involves resolving claims, ensuring fair communication, and providing thorough investigations. Ideal candidates will have a four-year degree and experience in customer service, with a strong emphasis on analytical and communication skills.

Benefits

Competitive compensation
Bonus programs
Cost-effective health insurance
Robust pension and 401(k) offerings
Paid volunteer time

Qualifications

  • Current pursuing, or have obtained a four-year degree.
  • Experience in a customer service role.
  • Strong analytical, computer, and time management skills.

Responsibilities

  • Work with policyholders to ensure claims are resolved promptly.
  • Determine the value of damaged items or accurately pay medical and wage loss benefits.
  • Negotiate settlements with policyholders and third parties.

Skills

Customer service skills
Analytical skills
Time management skills
Communication skills

Education

Four-year degree

Job description

Who is Federated Insurance?

At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

What Will You Do?

Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.

No previous insurance or claims experience needed! Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients.

This is an in-office position that will work out of our Indianapolis, IN office, located at 9785 Crosspoint Blvd. A work from home option is not available.

Responsibilities

  • Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteousway.
  • Explain policy coverage to policyholders and thirdparties.
  • Complete thorough investigations and document facts relating to claims.
  • Determine the value of damaged items or accurately pay medical and wage loss benefits.
  • Negotiate settlements with policyholders and third parties.
  • Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.

Minimum Qualifications

  • Current pursuing, or have obtained a four-year degree
  • Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
  • Ability to make confident decisions based on available information
  • Strong analytical, computer, and time management skills
  • Excellent written and verbal communication skills
  • Leadership experience is a plus

Salary Range: $61,700 - $75,400

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information can be discussed with a with a member of the Recruiting team.

What We Offer

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.

Employment Practices

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

If California Resident, please review Federated's enhancedPrivacy Policy.

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