Claims Representative

American National; Springfield (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Claims Representative with a passion for customer service. This role involves managing auto claims, investigating facts, and negotiating settlements while ensuring compliance with regulations. The company offers a stable career path with opportunities for advancement, making it an ideal place for those looking to grow in the insurance field. If you have a strong desire to help others and thrive in a dynamic environment, this position is perfect for you. Join a team that values your contributions and supports your professional development!

Qualifications

• Active adjuster license required or must obtain after hiring.
• Experience in insurance, healthcare, or customer service preferred.

Responsibilities

• Investigate and settle auto claims while ensuring compliance.
• Build and maintain strong customer relationships during the claims process.

Skills

Customer Service

Negotiation

Claims Management

Analytical Skills

Education

High School Diploma

Adjuster License

Job description

Do you have a passion for helping others and providing excellent customer service? Are you looking to begin an exciting and stable career? American National is hiring a Claims Representative. In this role you will manage auto claims that are relatively less complex, typically one vehicle losses (hit & run, hail damage, and deer accidents). American National offers opportunities to advance and several career paths within claims. Begin the career of your dreams and apply today!

What You'll Do

1. Investigate, evaluate, negotiate, and settle auto claims
2. Analyze coverage, make contacts, investigate facts surrounding the loss, arrange inspection experts, and third parties
3. Negotiate loss settlements and determine the appropriate method of inspection and/or the appropriate claim decision based on the review of facts
4. Promote, build, and maintain strong customer relationships while expediting claims and adhering to the fair claims’ settlement practices
5. Ensure compliance with state/federal regulations and requirements, provisions of policy contracts, and company standards

What You'll Need

1. Currently hold an active (Texas) adjuster license or obtain following date of hire (American National will incur fees associated / No out of pocket expenses)
2. Work experience in any of the following areas: Insurance, Healthcare, Clerical/Office, Investigation, Legal/Paralegal, Law enforcement, Processing, Customer service, and Call center
3. First Notice of Loss (Property and Casualty) claims work experience preferred, but not required