Senior Claims Representative - Auto

American National; Springfield (MO); On-site; USD 42,600 - 54,400; Full time

Job summary

Join a dynamic team as an entry-level Claims Adjuster, where you'll be the first point of contact for auto claims. In this role, you'll conduct detailed investigations, negotiate settlements, and ensure compliance with regulations. This position offers a unique opportunity to develop your skills in a supportive environment, with the company covering the costs for obtaining your state adjuster license. If you're looking to start your career in the insurance industry with a reputable firm, this is the perfect opportunity for you.

Qualifications

• Willingness to obtain state adjuster license with fees covered by the company.
• Prior experience in customer service, insurance, or legal fields is a plus.

Responsibilities

• Conduct thorough investigations to assess fault in auto claims.
• Negotiate and settle claims based on detailed reviews and assessments.

Skills

Verbal Communication

Negotiation

Investigation

Customer Service

Education

High School Diploma

State Adjuster License

Job description

As an entry level Claims Adjuster, you will be the front-line expert who represents the American National Property and Casualty auto claims department. You will conduct thorough claim investigations to assess who is at fault for the accident which requires daily phone communication. In addition, you will effectively negotiate and settle auto claims that are of moderate level complexity.

What You'll Do

1. Determine proper coverage, establish, and maintain proper reserves, draft professional written correspondence regarding various aspects of the claim.
2. Conduct detailed phone investigations to determine liability and/or damages, obtain recorded statements, review police reports, and provide thorough follow-up.
3. Determine suitable method of inspection, assign estimates, and proper vendors.
4. Negotiate loss settlements based upon the review of facts.
5. Ensure and conclude claims in compliance with state/federal regulations and requirements, provisions of policy contracts, case law, and company standards.

What You'll Need

1. Actively hold or willingness to obtain appropriate state adjuster license (American National will incur fees associated / No out of pocket expenses).
2. Have prior work experience in one or more of the following industries: Customer Service, Insurance, Healthcare, Clerical/Office, Investigation, Legal/Paralegal, Law enforcement, Processing, Call center positions.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. The salary range for this position is $42,600 - $54,400.