Claims & Reporting Specialist

FLI Transportation and Logistics; Overland Park (KS); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading transportation firm in Overland Park, KS is seeking a Claims & Reports Specialist to support the claims process. The ideal candidate will have a high school diploma, strong organizational skills, and proficiency in Microsoft Office. Responsibilities include maintaining claim logs, filing claims, and conducting fact-finding to support investigations. Offer competitive compensation between $40,000 and $50,000 annually.

Qualifications

• Exceptional organizational skills with strong attention to detail and follow-through.
• Proactive self-starter who can work independently and as part of a team.
• A positive attitude with excellent verbal and written communication skills.

Responsibilities

• Maintain and update the claim log in collaboration with the Claims Manager.
• File claims and coordinate with stakeholders to gather and submit documentation.
• Conduct fact-finding to support claims investigations.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving

Time management

Education

High School diploma or G.E.D.

Tools

Microsoft Office Suite

Job description

Overview

Established in 2003, FLI Transportation and Logistics is a privately owned third-party transportation and logistics firm headquartered in Overland Park, KS. FLI offers freight management solutions for LTL, truckload, international and specialized services. At FLI we focus on the unique needs of each individual customer and provide dedicated account management to create centralized and simplified freight management solutions for our customers.

We are seeking a highly organized, detail-oriented Claims & Reports Specialist to support our Claims Manager in overseeing the claims process and ensuring accurate, timely reporting. This role requires exceptional communication skills, strong analytical capabilities, and the ability to thrive in a fast-paced environment. The ability to problem solve and multi-task effectively and efficiently is a must.

Responsibilities

• Maintain and update the claim log in collaboration with the Claims Manager to ensure smooth communication and tracking.
• File claims and coordinate with internal and external stakeholders to gather and submit all necessary documentation.
• Conduct fact-finding to support claims investigations and evaluate claim validity.
• Negotiate settlements based on established guidelines.
• Prepare and process claim settlements.
• Compile and deliver weekly, monthly, quarterly, and ad hoc customer reports.
• Ensure deadlines are met while maintaining accuracy and compliance with company policies.
• Assist with other claims or reporting tasks as assigned.

Qualifications

• High School diploma or G.E.D.
• Exceptional organizational skills with strong attention to detail and follow-through.
• Proactive self-starter who can work independently and as part of a team.
• Proficiency in Microsoft Office Suite, especially Outlook and Excel.
• A positive attitude with excellent verbal and written communication skills.
• Ability to manage time effectively and adapt quickly in a fast-paced environment.

Preferred Qualifications

• Experience in LTL (Less-Than-Truckload) freight operations and familiarity with LTL claims processes and industry practices.

FLI, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

Location and Compensation

Kansas City, MO • $40,000.00-$50,000.00