Claims Recovery Specialist - Entry Level

Molina Healthcare; Spokane (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Molina Healthcare is seeking an entry-level claims support specialist to provide administrative assistance for the claims recovery process. The role requires in-office work and periodic travel to Molina offices to support mail, filing, data entry, and document management.

Responsibilities include accurate data entry, inbox management, document handling, and ensuring adherence to quality and production standards.

Qualifications

• Up to 1 year of clerical experience in a claims or customer service setting.
• Basic administrative skills (fax/mail/scan/data entry).
• Organizational skills and attention to detail.
• Time-management and ability to handle multiple tasks to meet deadlines.
• Customer service experience.
• Effective verbal and written communication.
• Proficiency with Microsoft Office and related software.

Responsibilities

• Enter claims information accurately into department applications according to standards and timeliness.
• Assign work from incoming inbox based on defined rules.
• Travel to Molina offices to sort and distribute mail/faxes/packages.
• Mail and file claims documents with speed and accuracy.
• Scan, print, upload, and manage documents/images for multiple health plans.
• Meet quality and production standards for administrative tasks.
• Support initiatives to improve claims function efficiency.
• Oversee and balance related financial costs (refunds, lockbox deposits).
• Travel to Molina office and post office as needed.

Skills

Customer service

Data entry

Time management

Verbal and written communication

Organizational skills

Tools

Microsoft Office

Claims processing software

Job description

Molina Healthcare is seeking an entry-level claims support specialist to provide administrative assistance for the claims recovery process. The role requires in-office work and periodic travel to Molina offices to support mail, filing, data entry, and document management.

Responsibilities include accurate data entry, inbox management, document handling, and ensuring adherence to quality and production standards.