Associate Specialist, Claims Recovery-Spokane Office

Socket.dev; Spokane (WA); On-site; USD 37,000 - 43,000; Full time

Job summary

Molina Healthcare is seeking an entry-level Claims Support role to assist with claims data entry, inbox monitoring, and documentation support. This in-office position requires travel to Molina offices to support administrative tasks related to the claims function.

Responsibilities include entering claims information, routing work, mailing and filing documents, and maintaining digital records for multiple health plans.

Qualifications

• Up to 1 year of experience in a clerical role in a claims, and/or customer service setting.
• Basic administrative skills (fax/sort/mail/scan/data entry).
• Organizational skills and attention to detail.
• Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.
• Customer service experience.
• Effective verbal and written communication skills.
• Microsoft Office suite and applicable software programs proficiency.
• Health care claims/billing experience.

Responsibilities

• Enters claims information into department applications with accuracy and efficiency, and in accordance with department standards as it relates to timeliness.
• Assigns work from incoming outlook boxes based upon defined assignments.
• Travels to Molina office to sort and distribute claims-related mail/faxes/packages.
• Mails and files claims departmental documents with accuracy, efficiency and in a timely manner; includes folding, mailing and filing.
• Scans, prints, uploads and maintains departmental documents/images for multiple health plans using multiple applications.
• Meets claims department quality and production standards related to administrative support tasks.
• Supports claims department initiatives to improve overall claims function efficiency.
• Oversees, notes, and balances related financial costs (refund checks, lockbox deposits).
• Travels to Molina office and the post office as needed.

Skills

Clerical skills

Organizational skills

Time-management

Customer service experience

Verbal and written communication

Microsoft Office proficiency

Tools

Microsoft Office Suite

Job description

JOB DESCRIPTION Job Summary

Provides entry level support for claims recovery activities. Responsible for claims data entry, inbox monitoring, and documentation support. This is an in-office role that requires travel to Molina offices to support administrative tasks related to the claims function.

Essential Job Duties

• Enters claims information into department applications with accuracy and efficiency, and in accordance with department standards as it relates to timeliness.
• Assigns work from incoming outlook boxes based upon defined assignments.
• Travels to Molina office to sort and distribute claims-related mail/faxes/packages.
• Mails and files claims departmental documents with accuracy, efficiency and in a timely manner; includes folding, mailing and filing.
• Scans, prints, uploads and maintains departmental documents/images for multiple health plans using multiple applications.
• Meets claims department quality and production standards related to administrative support tasks.
• Supports claims department initiatives to improve overall claims function efficiency.
• Oversees, notes, and balances related financial costs (refund checks, lockbox deposits).
• Travels to Molina office and the post office as needed.

Required Qualifications

• Up to 1 year of experience in a clerical role in a claims, and/or customer service setting - preferably in managed care, or equivalent combination of relevant education and experience.
• Basic administrative skills (fax/sort/mail/scan/data entry).
• Organizational skills and attention to detail.
• Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.
• Customer service experience.
• Effective verbal and written communication skills.
• Microsoft Office suite and applicable software programs proficiency.

Preferred Qualifications

• Health care claims/billing experience.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V