Claims Processor - Hybrid Schedule & Training

Great West, An Old Republic Company; South Sioux City (NE); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical coverage

Dental coverage

Vision coverage

Life insurance

Long-term disability

401(k) match

HSA

FSA

Paternal leave

Adoption assistance

Pet insurance

Wellness programs

Scholarships for dependents

Tuition reimbursement

Hybrid work (3 days in office)

Job summary

Great West, an Old Republic Company, is seeking a dedicated Claims Processor to join our claims team in Nebraska. You will take first reports of accidents, start investigations, determine coverage, and route cases to an adjuster, while delivering exceptional service to insureds.

Training is provided, with a hybrid work arrangement after onboarding. The role emphasizes attention to detail, dependability, and strong communication to support our promise of reliable, customer-focused insurance

Qualifications

• High school diploma or equivalent.
• Six years of experience in an office environment and/or customer service role preferred.
• Strong attention to detail and the ability to prioritize tasks.
• Track record of dependability and sound decision-making.

Responsibilities

• Take the first reports of accidents and initiate the claims investigation process.
• Obtain information about losses, determine if coverage exists, and assign cases to an adjuster.
• Provide exceptional customer service to insureds.
• Support ongoing claims handling with accurate documentation.

Skills

Customer service

Detail oriented

Communication

Dependable

Prioritization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Great West, an Old Republic Company, is seeking a dedicated Claims Processor to join our claims team in Nebraska. You will take first reports of accidents, start investigations, determine coverage, and route cases to an adjuster, while delivering exceptional service to insureds.

Training is provided, with a hybrid work arrangement after onboarding. The role emphasizes attention to detail, dependability, and strong communication to support our promise of reliable, customer-focused insurance