Claims Processing Auditor — Hybrid (Remote Fridays)

ProAg; West Des Moines (IA); Hybrid; USD 52,000 - 74,000; Full time

Benefits offered by this job

Benefits package

Medical, vision, dental

401(k) match

PTO and holidays

Parental leave

Wellness program

Student loan matching

Employee discount

Job summary

ProAg currently seeks a Claims Processing Auditor to join our team in West Des Moines, IA or Lenexa, KS. You will audit and process claims, ensuring accuracy, completeness, and timely payment.

This role emphasizes collaboration with Underwriting, Compliance, and other departments, and operates in a 4:1 hybrid setup with in-office Mon-Thu and remote on Fridays. The ideal candidate has 2+ years of related experience, strong communication and analytical skills, and a commitment to confidentiality

Qualifications

• Two years of relevant and progressive professional experience.
• High School diploma or equivalent is required.
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy with employees and customers.
• Sound analytical skills with a deep attention to detail in order to problem solve.
• Ability to effectively and efficiently multi-task, set and shift priorities, and adapt to change.
• Handle sensitive and/or confidential material strictly in accordance with company policy, Risk Management Agency (RMA) guidelines, etc.

Responsibilities

• Monitor claims through auditing and data entry activities.
• Ensure claims are adequately documented in our processing system.
• Track claims for timeliness.
• Work closely with the Underwriting Department to ensure any changes required to claims are made in the system prior to payment.
• Process loss claims for payment.
• Attend assigned training as needed.
• Collaborate with and communicate information clearly and effectively to crop adjusters, team members, compliance, accounting and agents.
• Provide support to other regions as needed through cross-training activities.
• Adhere to the expectations of ProAg policyholder touchpoints.

Skills

Experience: 2+ years

Communication skills

Analytical skills

Multi-tasking

Confidentiality

Education

High School diploma or equivalent

Job description

ProAg currently seeks a Claims Processing Auditor to join our team in West Des Moines, IA or Lenexa, KS. You will audit and process claims, ensuring accuracy, completeness, and timely payment.

This role emphasizes collaboration with Underwriting, Compliance, and other departments, and operates in a 4:1 hybrid setup with in-office Mon-Thu and remote on Fridays. The ideal candidate has 2+ years of related experience, strong communication and analytical skills, and a commitment to confidentiality