Claims Manager, Workers Compensation

Starr; Scottsdale (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

Starr is seeking a Claims Manager for Workers’ Compensation to lead and oversee the WC claims process across our national partners. The role requires extensive experience managing workers’ compensation claims and collaborating with third-party administrators.

You will monitor claims, analyze trends, and provide proactive service to insureds, brokers, and underwriters, while ensuring compliance and high-quality reporting.

Qualifications

• 5 years handling oversight of Workers' Compensation Claims.
• CA Workers' Compensation experience preferred.
• College degree required.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Ability to multi-task and prioritize.
• Must be self-motivated and a team player.

Responsibilities

• Provide management oversight of Third Party Administrators' Workers' Compensation claim personnel by monitoring claims on-line.
• Review monthly loss runs, trends, reportable claims and/or problematic claims.
• Be proactive in claim management and service delivery.
• Provide superior claim services to internal and external claim partners.
• Participate in reviews with insureds, brokers, and Third Party Claim Administrators.
• Interface with Underwriters regarding claim status exposures and trends.
• Prepare and present internal management reports for high-exposure claims (> $250,000).
• Maintain or obtain state adjuster licenses as directed.
• Participate in special projects.

Skills

experience oversight

CA workers' compensation

college degree

verbal and written communication

organization

multi-tasking

team player

Education

College degree

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Claims Manager, Workers’ Compensation

Locations: Dallas, Atlanta, Chicago, Houston, Los Angeles, Philadelphia or Scottsdale

Job Description

Duties of this position include:

• Provide management oversight of our Third Party Administrators' Workers' Compensation claim personnel by monitoring claims on-line using our Third Party Administrator's claims system
• Review monthly loss runs, trends, reportable claims and/or problematic claims
• Must be pro-active
• Provide superior claim services to internal and external claim partners
• Participate in reviews with insureds, brokers, and Third Party Claim Administrators
• Interface with Underwriters regarding claim status exposures. Discuss trends and other factors impacting their risks
• Prepare and present internal management reports for claims with net exposure to Starr Indemnity & Liability Company in excess of $250,000, as required
• Maintain and/or obtain any state adjuster licenses as directed by management
• Participate in special projects

Skills Required

• 5 years handling oversight of Workers' Compensation Claims
• CA Workers' Compensation experience preferred
• College degree
• Excellent verbal and written communication skills
• Strong organizational skills
• Ability to multi-task and prioritize
• Must be self-motivated and a team player

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.