Claims Manager, General Liability Team

markelcorp; Richmond (VA); Hybrid; USD 98,000 - 168,000; Full time

Job summary

Markel Group in the United States seeks an experienced claims professional to lead coverage reviews and manage complex loss activity across our general liability book. This full-time role supports hybrid work across U.S.

locations, requires at least 10 years of claims handling, a bachelor’s degree or higher, and a claims adjuster license; JD or advanced degree a plus. Offers base salary range of $97,520 to $167,640 with potential incentives; strong collaboration with Underwriting and Actuarial

Qualifications

• Must have a Bachelor's degree or equivalent work experience.
• JD, advanced degree, or focused technical degree a plus.
• Must have or be eligible to receive claims adjuster license.

Responsibilities

• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Direct and monitor assignments of new loss activity for claims.
• Review and approve correspondence and reports including coverage position letters and Large Loss Reports.
• Review and approve reserves and settlements within authority.
• Make recommendations concerning reserve changes to Senior Director or Senior Management.
• Participate in loss activity reviews with Underwriting, Actuarial, and Executive Management.
• Ensure adherence to Fair Claims Practices and internal performance objectives.
• Assess examiner and team performance and identify training needs.
• Prepare and distribute reports by collecting and summarizing information.
• Assist in budgets and resource assessment.
• Foster relationships with internal stakeholders and external customers.
• Participate in special projects and travel as required.

Skills

Communication

Analytical skills

Time management

Customer service

MS Office

Teamwork

Continuous improvement

Education

Bachelor's degree or equivalent

JD or advanced degree

Tools

Claims adjuster license

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

Responsibilities

• Confirms coverage of claims by reviewing policies and documents submitted in support of claims
• Direct and monitor assignments of new loss activity for claims
• Review and approve correspondence and reports including coverage position letters and Large Loss Reports
• Review and approve reserves and settlements in excess of the authority of the handling examiner
• Make recommendations concerning reserve changes to Senior Director or Senior Management
• Participate in review and discussion of loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)
• Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives
• Assess and evaluate individual examiners and team performance, provide feedback and develop training needs
• Prepare and distribute reports by collecting and summarizing information
• Assist in preparation of budgets, evaluation of expenses and assess resource needs
• Foster and encourage strong relationships with internal stakeholders, including Underwriting and Actuarial
• Promote and enhance strong relationships with internal and external customers and partners
• Participate in special projects as requested
• Travel to other claim offices, mediations, trials, and conferences as required

Education

• Bachelor's degree or equivalent work experience
• JD, advanced degree, or focused technical degree a plus

Certification

• Must have or be eligible to receive claims adjuster license

Work Experience

• Minimum of 10 years of claims handling and claims management experience or equivalent combination of education and experience

Skill Sets

• Excellent written and oral communication skills
• Strong analytical and problem-solving skills
• Strong organization and time management skills
• Ability to deliver outstanding customer service
• Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
• Ability to work in a team environment
• Strong desire for continuous improvement

#LI-Hybrid #LI-SY

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information

The salary range for this position is $97,520 - $167,640. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who we are

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready