Claims Manager: Construction & Auto Claims Lead

Maschmeyer Concrete Company; West Palm Beach, Northern (FL, KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive Health & Welfare Benefits

401K with Company Match

8 Paid Holidays a Year & Weekly Accrue

Professional Memberships, Training, &

Performance Based Incentive Plan

Job summary

Maschmeyer Concrete Company is seeking an experienced Claims Manager to oversee the day-to-day handling of workers’ compensation, commercial auto, general liability, property, and other insurance claims.

This hands-on role will work directly with Team Members, managers, insurance adjusters, medical providers, attorneys, and other partners to gather information, coordinate next steps, and keep claims moving toward resolution.

Qualifications

• Experience handling workers’ compensation, commercial auto, general liability, property, or other insurance claims
• Experience working with insurance adjusters, carriers, third‑party administrators, medical providers, and attorneys
• Experience in ready‑mix concrete, construction materials, transportation, construction, or a related industry preferred
• Knowledge of claims reporting, investigation, documentation, and follow‑up processes
• Strong attention to detail and organizational skills
• Excellent communication and follow‑up skills
• Ability to manage a moderate volume of open claims and competing priorities
• Strong computer and recordkeeping skills

Responsibilities

• Receive and review accident, injury, property damage, and other incident reports
• Report claims to insurance carriers and third‑party administrators
• Gather required claim documentation, including accident reports, photographs, witness statements, video, medical information, and other supporting records
• Communicate with Team Members and managers to obtain missing information and provide updates on open claims
• Maintain accurate and complete electronic claim files
• Follow up regularly with adjusters and insurance carriers regarding open claims
• Coordinate workers’ compensation claims, including medical appointments, work status documentation, restrictions, and return‑to‑work information
• Communicate work restrictions and claim updates to Team Member Services and operational management
• Coordinate documentation and follow‑up for commercial vehicle accidents
• Assist with general liability and property damage claims
• Obtain repair estimates, invoices, medical records, statements, and other documentation as needed
• Track open claims, important deadlines, claim status, and outstanding documentation
• Review claim activity and identify claims requiring escalation
• Respond to requests for information from adjusters, insurance carriers, and attorneys
• Assist with other claims‑related administrative and coordination responsibilities as needed

Skills

Insurance claims handling

Communication

Detail orientation

Organizational skills

Prioritization

Follow-up

Recordkeeping

Escalation management

Job description

Maschmeyer Concrete Company is seeking an experienced Claims Manager to oversee the day-to-day handling of workers’ compensation, commercial auto, general liability, property, and other insurance claims.

This hands-on role will work directly with Team Members, managers, insurance adjusters, medical providers, attorneys, and other partners to gather information, coordinate next steps, and keep claims moving toward resolution.