Claims Manager

Maschmeyer Concrete Company of Florida; West Palm Beach (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Health & Welfare Benefits

401K with Company Match

8 Paid Holidays a Year & Weekly Accru…

Professional Memberships, Training, &

Performance Based Incentive Plan

Job summary

Maschmeyer Concrete Company of Florida is seeking an experienced Claims Manager to oversee day-to-day handling of workers’ compensation, auto, general liability, property, and other insurance claims. The role is hands-on and involves working with team members, managers, adjusters, medical providers, and attorneys to move claims toward resolution.

The Claims Manager will report, document, and actively manage claims from incident to resolution, ensuring timely reporting, documentation, and

Qualifications

• Experience handling workers’ compensation, commercial auto, general liability, property, or other insurance claims.
• Experience working with insurance adjusters, carriers, TPAs, medical providers, and attorneys.
• Industry experience in ready-mix concrete or construction preferred.
• Knowledge of claims reporting, investigation, documentation, and follow-up processes.
• Strong attention to detail and organizational skills.
• Excellent communication and follow-up skills.
• Ability to manage a moderate volume of open claims and competing priorities.
• Strong computer and recordkeeping skills.

Responsibilities

• Receive and review accident, injury, property damage, and other incident reports.
• Report claims to insurance carriers and third-party administrators.
• Gather required claim documentation, including reports, photos, statements, medical records.
• Communicate with Team Members and managers for missing information and updates.
• Maintain accurate and complete electronic claim files.
• Follow up regularly with adjusters and carriers on open claims.
• Coordinate workers’ compensation claims, including medical appointments and return-to-work info.
• Communicate work restrictions and updates to Team Member Services and management.
• Coordinate documentation for commercial vehicle accidents and other claims.
• Assist with general liability and property damage claims.
• Obtain repair estimates, invoices, medical records, statements, and other docs.
• Track open claims, deadlines, status, and missing information.
• Review activity and escalate claims when needed.
• Respond to information requests from adjusters, carriers, and attorneys.
• Assist with other claims-related administrative tasks as needed.

Skills

Claims handling

Adjusters collaboration

Industry experience

Claims process knowledge

Attention to detail

Communication skills

Time management

Recordkeeping

Job description

Maschmeyer Concrete is seeking an experienced Claims Manager to oversee the day-to-day handling of the company’s workers’ compensation, commercial auto, general liability, property, and other insurance claims.

The primary responsibility of the Claims Manager is to ensure claims are reported, documented, and actively managed from the time an accident or incident occurs through resolution. This is a hands-on position that will work directly with Team Members, managers, insurance adjusters, medical providers, attorneys, and other partners to gather information, coordinate next steps, and keep claims moving toward resolution.

Required Education, Experience, and Skills:

• Experience handling workers’ compensation, commercial auto, general liability, property, or other insurance claims
• Experience working with insurance adjusters, carriers, third-party administrators, medical providers, and attorneys
• Experience in ready-mix concrete, construction materials, transportation, construction, or a related industry preferred
• Knowledge of claims reporting, investigation, documentation, and follow-up processes
• Strong attention to detail and organizational skills
• Excellent communication and follow-up skills
• Ability to manage a moderate volume of open claims and competing priorities
• Strong computer and recordkeeping skills

Tasks and Responsibilities:

• Receive and review accident, injury, property damage, and other incident reports
• Report claims to insurance carriers and third-party administrators
• Gather required claim documentation, including accident reports, photographs, witness statements, video, medical information, and other supporting records
• Communicate with Team Members and managers to obtain missing information and provide updates on open claims
• Maintain accurate and complete electronic claim files
• Follow up regularly with adjusters and insurance carriers regarding open claims
• Coordinate workers’ compensation claims, including medical appointments, work status documentation, restrictions, and return-to-work information
• Communicate work restrictions and claim updates to Team Member Services and operational management
• Coordinate documentation and follow-up for commercial vehicle accidents
• Assist with general liability and property damage claims
• Obtain repair estimates, invoices, medical records, statements, and other documentation as needed
• Track open claims, important deadlines, claim status, and outstanding documentation
• Review claim activity and identify claims requiring escalation
• Respond to requests for information from adjusters, insurance carriers, and attorneys
• Assist with other claims-related administrative and coordination responsibilities as needed

Benefits:

• Competitive Health & Welfare Benefits
• 401K with Company Match
• 8 Paid Holidays a Year & Weekly Accrued Paid Time Off (PTO)
• Professional Memberships, Training, & Certifications
• Performance Based Incentive Plan

About Maschmeyer Concrete Company of Florida

Celebrating over 40 years in Florida, Maschmeyer Concrete has become one of the leading privately-held, family-operated ready-mix concrete, block and building materials suppliers in the country. Maschmeyer takes pride in its people by building strong Customer and Team Member relationships through the relentless pursuit of our Mission and Core Values. If you are looking for a family environment where a superior work atmosphere is a way of life, then you have found the right team.

Maschmeyer Concrete is a Drug-Free Workplace; participates in E-Verify to verify employment authorization with the Federal Government for all new employees; and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.