Claims Manager | Construction

International Association of Plumbing and Mechanical Officials (IAPMO); Melville (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

The International Association of Plumbing and Mechanical Officials (IAPMO) on Long Island is seeking an experienced Claims Manager to lead complex claims strategy and provide guidance to clients. You will connect with executives, support business development, and help grow the claims function as the local operation expands, with opportunities to build and manage a team over time.

This role requires a polished communication style and deep knowledge of General Liability, Workers’ Compensation and

Qualifications

• Management-level experience in a claims environment.
• Strong knowledge of General Liability, Workers’ Compensation and/or Commercial Auto.
• Polished communication style with clients, prospects and internal stakeholders.
• Commercial awareness and readiness for business-development activities.
• Self-starter who thrives in a growth environment and takes ownership.
• Interest in long-term career progression and leadership responsibility.

Responsibilities

• Serve as a senior claims resource for clients, providing guidance on complex claims issues and helping develop effective claims strategies.
• Leverage experience with General Liability, Workers’ Compensation and/or Commercial Auto claims to support client needs.
• Build strong relationships with clients and serve as a trusted point of contact for claims-related questions, reporting and ongoing service needs.
• Participate in client presentations and prospective-client meetings, helping communicate the organization’s claims capabilities and value proposition.
• Partner with internal leadership to identify opportunities to expand client relationships and support new business initiatives.
• Contribute to the continued development of the claims function as the local operation grows.
• Take on increasing leadership responsibilities over time, including the potential to build and manage a claims team.

Skills

Management-level experience

General Liability/Workers’Compensation

Communication skills

Commercial awareness

Leadership potential

Self-starter

Job description

A growing insurance and risk management organization is seeking an experienced Claims Manager to join its Long Island team. This role is ideal for a claims professional who combines strong technical knowledge with excellent communication and relationship-building skills.

The position offers the opportunity to work across claims management, client advisory services and business development, with significant room for professional growth as the organization expands.

What You’ll Be Doing

• Serve as a senior claims resource for clients, providing guidance on complex claims issues and helping develop effective claims strategies.
• Leverage experience with General Liability, Workers’ Compensation and/or Commercial Auto claims to support client needs.
• Build strong relationships with clients and serve as a trusted point of contact for claims-related questions, reporting and ongoing service needs.
• Participate in client presentations and prospective-client meetings, helping communicate the organization’s claims capabilities and value proposition.
• Partner with internal leadership to identify opportunities to expand client relationships and support new business initiatives.
• Contribute to the continued development of the claims function as the local operation grows.
• Take on increasing leadership responsibilities over time, including the potential to build and manage a claims team.

What We’re Looking For

• Management-level experience within a TPA, insurance carrier, brokerage or similar claims environment.
• Strong working knowledge of General Liability, Workers’ Compensation and/or Commercial Auto.
• A polished, confident communication style with the ability to interact effectively with clients, prospects and internal stakeholders.
• Someone who is commercially aware and comfortable participating in business-development activities.
• A self-starter who enjoys operating in a growing environment and taking ownership beyond a narrowly defined job description.
• A candidate interested in long-term career progression and the opportunity to take on greater leadership responsibility.