Claims Investigator & Settlements Negotiator

Crawford & Company; Oregon; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Crawford & Company in the United States is seeking a claims professional to investigate, evaluate, negotiate, and settle moderate difficulty claims to support profitability. You will settle claims promptly under general supervision and coordinate with policyholders and adjusters.

The role requires a Bachelor’s degree or equivalent, 1–3 years of claims experience, and strong verbal and written communication.

Qualifications

• Bachelor's degree or equivalent experience is required.
• 1–3 years of claims or similar experience in investigations/settling.
• Ability to work independently while assimilating various technical subjects.
• Good verbal and written communication skills.
• Demonstrated ability to gather and analyze information, determine a course of action and implement it.
• Strong ability to identify, analyze and solve problems.
• Effective interpersonal skills to deal with external parties.

Responsibilities

• Investigate, evaluate, negotiate, and settle moderate difficulty claims.
• Receive claim assignments, confirm policy coverages and acknowledge claims.
• Work under general supervision to settle claims promptly and equitably.

Skills

Verbal communication

Written communication

Independent work

Analytical thinking

Education

Bachelor's degree or equivalent experience

Job description

Crawford & Company in the United States is seeking a claims professional to investigate, evaluate, negotiate, and settle moderate difficulty claims to support profitability. You will settle claims promptly under general supervision and coordinate with policyholders and adjusters.

The role requires a Bachelor’s degree or equivalent, 1–3 years of claims experience, and strong verbal and written communication.