Claims Internship: Investigate, Resolve & Help Policyholders

Auto-Owners Insurance; West Des Moines (IA); On-site; USD 23,000 - 32,000; Part time

Job summary

Auto-Owners Insurance is seeking a motivated intern to join our claims team for the summer. The role involves investigating facts, evaluating loss, and determining coverage to support timely claims resolution, with opportunities to observe arbitrations and depositions.

Ideal candidates are enrolled undergraduates entering their junior or senior year, with strong written and verbal communication, data interpretation skills, and the ability to handle multiple tasks while remaining detail-oriented.

Qualifications

• Currently enrolled undergraduate student entering junior or senior year.
• Above-average written and verbal communication.
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay or deny losses.
• Become familiar with insurance coverage by studying policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Skills

Communication skills

Problem solving

Data interpretation

Multitasking

Attention to detail

Education

Undergraduate student (junior or senior)

Job description

Auto-Owners Insurance is seeking a motivated intern to join our claims team for the summer. The role involves investigating facts, evaluating loss, and determining coverage to support timely claims resolution, with opportunities to observe arbitrations and depositions.

Ideal candidates are enrolled undergraduates entering their junior or senior year, with strong written and verbal communication, data interpretation skills, and the ability to handle multiple tasks while remaining detail-oriented.