Claims High End Personal Lines Property Adjuster - REMOTE

Questpro; United States; On-site; USD 50,000 - 55,000; Full time

Job summary

Questpro is seeking a Claims Specialist to join our team, focusing on high-value personal property such as jewelry and luxury goods. This role guides clients through the claims process with empathy and expertise, enabling smooth resolutions.

The position offers a remote or hybrid schedule with flexible daytime hours. Ideal candidates bring 2+ years in insurance claims and a keen eye for detail, strong communication, and a collaborative, white-glove service approach.

Qualifications

• 2+ years of experience in insurance claims, preferably jewelry or high-value property
• Familiarity with appraisals and required documentation
• Strong attention to detail and investigative instincts
• Excellent written and verbal communication skills
• Collaborative mindset and white-glove service mentality

Responsibilities

• Manage and process claims for high-value items like jewelry
• Review appraisals, valuations, and supporting documents
• Communicate with policyholders, jewelers, and carriers
• Ensure documentation is accurate and complete
• Investigate losses with meticulous attention to detail
• Maintain detailed case files and support the service team

Skills

Insurance claims

High-value property

Attention to detail

Communication skills

Team player

Job description

Job Title: Claims Specialist - High-Value Personal Property - REMOTE

Location: Remote or Hybrid (Flexible hours, Monday-Friday)

Salary Range: $50,000 - $55,000

Employment Type: Full-time

About The Role

We’re looking to add a Claims Specialist to our growing team! This position is ideal for someone with a background in high-value personal property claims, especially in jewelry, luxury goods, or similar items. You’ll be a key part of our service team, helping to guide clients through the claims process with empathy, efficiency, and expert knowledge.

What You’ll Do

• Manage and process claims related to high-value items, especially jewelry
• Review and interpret appraisals, valuations, and supporting documentation
• Communicate with policyholders, jewelers, and insurance carriers throughout the claims process
• Ensure all documentation is accurate and complete
• Investigate losses with a high level of attention to detail
• Maintain detailed case files and support the service team as needed

What We’re Looking For

• 2+ years of experience in insurance claims, preferably with a focus on jewelry or high-value personal property
• Familiarity with appraisals, valuations, and required documentation
• Strong attention to detail and investigative instincts
• Excellent communication skills – both written and verbal
• A collaborative mindset and desire to provide white-glove service

Schedule

• Flexible daytime schedule, Monday through Friday
• Remote or hybrid arrangements available depending on location

Compensation

• Competitive base salary in the $50,000 - $55,000 range, depending on experience
• Full benefits and opportunities for growth within a supportive team