Claims Executive Assistant / Project Manager

The Doctors Company; East Lansing, Northern (MI, KY); Hybrid; USD 60,000 - 79,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid holidays

Vacation and sick days

Life and travel insurance

Commuter benefits

Learning opportunities

Cross-functional career opportunities

Job summary

The Doctors Company is seeking an energetic, bright Executive Assistant to join the Region II Claims Team at our East Lansing, MI or Napa, CA offices. The role requires excellent organizational and communication skills and the ability to manage high-priority projects while interfacing with internal and external stakeholders.

You will support three AVPs and VP of Claims, manage SharePoint sites, calendars, travel, and budgets, and help drive process improvements using AI tools and new

Qualifications

• At least three years in a support or business support role.
• Strong interpersonal skills including communication and listening.
• Excellent verbal and written skills and attention to detail.
• Ability to handle multiple priorities and manage calendars across leaders.
• Demonstrate judgment and influence management skills.
• Proactive approach to business needs and learning new technologies.

Responsibilities

• Provides general administrative support to AVPs and VP of Claims.
• Manage and enhance department SharePoint Site.
• Schedules meetings and monitors leaders' availability.
• Prepares expense reports and assists with budget processes.
• Coordinates department events including annual in-person meeting.
• Attends meetings and distributes materials to stakeholders.
• Maintains key documents and materials for executive activities.
• Supports budget reconciliation and external payments.

Skills

Communication

Project management

Stakeholder management

Organizational skills

Multitasking

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

SharePoint

Job description

Job Category: Administrative

Requisition Number: EXECU001839

• Full-Time
• Remote

Locations

Showing 1 location

National Headquarters
185 Greenwood Rd
Napa, CA 94558, USA

National Headquarters
185 Greenwood Rd
Napa, CA 94558, USA

As the nation's largest physician-owned medical malpractice insurer, The Doctors Company has always been guided by our Mission: To advance, protect, and reward the practice of good medicine.

The Doctors Company is seeking an energetic, bright, and motivated individual with a history of high performance to join the Region II Claims Team. This is a great opportunity for someone with experience supporting partners in a law firm or Executives. This is a hybrid opportunity located at one of the company's offices in the following locations: East Lansing, MI, or Napa, CA.

Position Mission

The successful candidate must be extremely well organized, a strong communicator, capable of effectively managing high level projects, skilled at interfacing with key internal and external stakeholders, and able to prioritize high volume of work.

The Executive Assistant must understand business priorities and can anticipate management needs. They must be proficient at Microsoft Office especially Excel, Outlook, Word, PowerPoint, and SharePoint. The candidate must have strong ownership, communication, relationship skills, be self-motivated, have the ability to self-manage their work and lead projects independently and cross functionally with operating regions and strategic business units. This position is a great start for an individual looking to advance their career.

Qualifications

• At least three years in a support or business support role
• Highly developed interpersonal skills including communication and listening skills, attitude, exhibiting a professional, energetic, proactive, and enthusiastic demeanor
• Excellent verbal and written skills and attention to detail
• Ability to handle multiple priorities and manage complicated calendars across multiple leaders and external personnel
• Demonstrate excellent judgment and influence management skills
• Proactive approach to business needs and requirements
• Ability to work independently and be flexible, adjusting priorities and tasks in real time to support the objectives of the departments
• Ability to learn and master new technologies and leverage available AI capabilities

Responsibilities

General Administrative Support

• Provides general administrative support to three AVPs and VP of Claims
• Manage and enhance department SharePoint Site
• Schedules meetings and proactively monitors availability of supported leaders.
• Proactively provides pre/post meeting support.
• Communicates with external law firms to onboard and off board attorneys and manage the attorney report card
• Prepares expense reports as assigned and manages the department budget process
• Assists in coordinating / scheduling department events including annual in-person meeting.
• Attends meetings as requested.
• Assures appropriate materials are received and distributed.
• Maintains availability and organization of key documents, presentations, and materials related to executive activities for dissemination as appropriate and/or advised.
• Provides overflow support as needed to Regional Claims Administrative Support Unit.
• Supports budget reconciliation and planning.
• Reconciles invoices and expenses.
• Enter Reimbursements into Duck Creek system.
• Assist with outside payments.

Applications & Process Improvement

• Identifies and recommends system/process improvements and innovations that may result in more efficient and effective work processes.
• Proficient in Sharepoint to create and maintain the department sites.
• Manages TDC Datalytics site to pay outside vendors and firms.

Other Duties as Assigned

• Serves as project manager for departmental strategic planning.
• Prepare monthly reports
• Coordinates team building and staff morale activities.
• Other strategic projects as assigned.

Salary Range: $60,348 - $79,207. Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.

We offer competitive compensation, an incentive bonus plan, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:

• Health, dental, and vision insurance
• Health care tax-free spending accounts with a company match
• 401(k) and Roth IRA with company match, as well as catch-up plans for both
• Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
• Paid holidays each calendar year
• Life and travel insurance
• Tax-free commuter benefits
• In-person and online learning opportunities
• Cross-function career opportunities
• Business casual work environment
• Time off to volunteer
• Matching donations to qualifying nonprofit organizations
• Company-sponsored participation at non-profit events

About The Doctors Company

The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.