VP Underwriting

The Doctors Company; Jacksonville (FL); Hybrid; USD 188,788 - 247,784; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) and Roth IRA with company match

Paid holidays and vacation

Life and travel insurance

Learning opportunities and training

Job summary

The Doctors Company, based in Jacksonville, FL, is seeking an experienced Vice President of Underwriting for a hybrid role. The position leads regional underwriting, staff development, and pricing strategy, driving profitability and service quality.

A strong background in liability underwriting and people leadership is essential for success in this senior management role. Ideal candidates bring 10+ years in liability underwriting, 8+ years in management, a Bachelor’s in Business or Economics,

Qualifications

• Bachelor’s degree in Business or Economics.
• RPLU or CPCU designation preferred or in progress.
• Eight+ years of insurance management or supervisory experience.
• Ten+ years in commercial general liability or professional liability underwriting, with related claims or product development experience.

Responsibilities

• Develop and communicate regional, department, and individual staff plans aligned to corporate priorities.
• Set performance expectations and identify gaps for each role.
• Coach staff and build capabilities to improve performance.
• Provide regular guidance to help staff perform effectively.
• Deliver quarterly 1:1 performance feedback and track progress in reviews.
• Develop succession plans for key positions and monitor progress quarterly.
• Adhere to underwriting guidelines and ensure staff compliance.
• Oversee reports to ensure proper risk underwriting and pricing alignment.
• Analyze pricing and provide recommendations to support company strategy.
• Report regional underwriting results and take corrective actions as needed.
• Respond to staff inquiries and participate in committees and projects to boost customer satisfaction.
• Collaborate with service areas to implement and monitor regional service plans.
• Manage broker/agent and member relationships, cooperating with Business Development.
• Oversee responses to vendors and regulators promptly.
• Develop and execute revenue and expense plans with ROO and Finance/SVP Underwriting.
• Implement pricing strategies to meet profitability targets and company goals.
• Monitor performance to hit production, retention, and rate targets.
• Provide monthly, quarterly, and annual result reporting to senior management.
• Approve larger and more complex accounts when needed.
• Collaborate with business development to pursue new business.
• Support Underwriting CI efforts, including compliance reviews and filings.
• Work with product innovation on new or improved offerings.
• Participate in Underwriting Executive Committee and policy development.
• Align department culture with TDC values and act as a role model.
• Offer feedback on performance against values and maintain cultural norms.
• Handle extra projects and provide leadership updates to leadership.

Skills

Leadership

Staff development

Cross-functional collaboration

Strategic underwriter pricing

Mentoring/coaching

Education

Bachelor’s degree in Business or Economics

Job description

Overview

The Doctors Company is seeking an experienced Vice President of Underwriting to join our team. This is a hybrid opportunity based in our Jacksonville, FL office.

Qualifications

• Bachelor’s degree or equivalent, preferably in Business or Economics.
• RPLU or CPCU designation, or progress in obtaining such a designation, is preferred.
• Eight (8) or more years Insurance management or supervisory experience, with emphasis on working with multiple staff and business teams, including underwriting and product development.
• Ten (10) or more years Commercial general liability or professional liability insurance underwriting, claims and/or product development experience with insurance or contract law strongly preferred.

Responsibilities

Leadership Development & Staff Management

• Develop and communicate regional, department, and individual staff plans that support corporate priorities.
• Discuss performance expectations for each role and identify any staff performance gaps.
• Coach staff and develop new capabilities to improve performance.
• Provide regular guidance to help staff accomplish their job.
• Quarterly provide 1:1 performance feedback to staff documenting performance achievements and areas for improvement in the performance review.
• Develop succession plans for key positions and review development progress on a quarterly basis.

Underwriting Discipline Oversight

• Adheres to established underwriting guidelines and monitors staff's adherence to established guidelines.
• Oversees direct reports and manages to ensure that all risks are properly underwritten.
• Monitors rating of all policies in support of the Underwriting Department plan, adhere to all assigned underwriting authorities and adhere to filed rules and rates as approved by the various state insurance departments.
• Provides analysis and recommendations on pricing in support of the company pricing strategy.
• Reports Regional Underwriting results and takes corrective actions as indicated.

Customer Satisfaction

• Responds on a timely basis to staff inquiries including underwriting authority requests.
• Participates in company committees, operational projects and initiatives to enhance customer satisfaction.
• Develops in collaboration with other service areas, implements, and monitors service plans for accounts handled within the region.
• Manages region's relationships with brokers/agents and members, in collaboration with Business Development.
• Oversees and manages responses to vendors and regulators in a timely manner.

Revenue Growth and Profitability Management

• Develops, monitors, and executes Revenue & Expense Plans in concert with the ROO and Finance and/or SVP Underwriting.
• Executes strategies to achieve profitability goals and manages pricing accordingly.
• Monitor and adjust such that the underwriting team achieves corporate goals (e.g. target production, retention goals, rate goals, member count).
• Monitors and reports monthly, quarterly and annual results to senior management.
• Oversee and approve larger & more complex accounts when necessary.
• Works collaboratively with business development to achieve production goals and target new business.

Underwriting Process, Polices and Procedures Development and Improvement

• Provides a team to support the Underwriting Department's Continuous Improvement Plan to conduct compliance reviews to confirm adherence to underwriting guidelines, filings and documentation requirements.
• Partner with TDC's product innovation committee by providing input about existing products, services and features needed for new or improved products.
• Participates in the Underwriting Executive Committee and provides input to Policy Development regarding the development of new guidelines to address emerging areas of risk.

Culture Management

• Ensures the Underwriting Department's culture is aligned with and supports TDC Core Values.
• Serves as role model for TDC's mission and values.
• Provides feedback to direct reports on performance against TDC values.
• Holds staff accountable following cultural norms and values.

Other Duties to be Assigned

• Works on various projects and assignments made by the Regional Operating Officer and/or SVP Underwriting.
• Participates actively and provides updates to leadership on assigned projects within given deadlines.

Salary Range

$188,788 - $247,784. Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.

Benefits

We offer competitive compensation, incentive bonus plans, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:

• Health, dental, and vision insurance
• Health care tax-free spending accounts with a company match
• 401(k) and Roth IRA with company match, as well as catch-up plans for both
• Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
• Paid holidays each calendar year
• Life and travel insurance
• Tax-free commuter benefits
• In-person and online learning opportunities
• Cross-function career opportunities
• Business casual work environment
• Time off to volunteer
• Matching donations to qualifying nonprofit organizations
• Company-sponsored participation at non-profit events

About The Doctors Company

The Doctors Company is the nation’s largest physician‑owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.