Claims Examiner II

Markel; Richmond (VA); On-site; USD 62,000 - 107,000; Full time

Benefits offered by this job

401(k) with match

Employee Stock Purchase Plan

Paid time off (PTO)

Holidays & floating holidays

Parental leave

Health/dental/vision insurance

Job summary

Markel is seeking an experienced claims professional to resolve moderate complexity workers compensation claims across multiple jurisdictions. You will assess coverage, determine exposure, and manage reserves with increasing responsibility under supervision.

The role emphasizes quality customer service and teamwork. Requirements include a bachelor’s degree or equivalent, an adjuster license in at least one jurisdiction, and a minimum of five years’ claims handling experience.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Adjuster’s license or legal license in at least one jurisdiction.
• Minimum 5 years of claims handling experience.
• Excellent written and oral communication skills.
• Strong analytical and problem solving skills.
• Intermediate skills in Microsoft Office products (Excel, Outlook, PowerPoint Word).

Responsibilities

• Handles claims in all jurisdictions.
• Handles litigated and non-litigated property damage claims with values up to $250,000.
• Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions.
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Analyzes coverage and communicates coverage positions.
• Drafts coverage position letters.
• Identifies losses to report to SIU.
• Coordinates investigations into loss facts and damages.
• Evaluates information to determine insured exposure.
• Sets reserves within authority or recommends reserve changes to manager.
• Participates in special projects or assists team members.
• Represents Markel in mediations as required.
• Delivers professional customer service to insureds.

Skills

Claims handling

Communication skills

Analytical skills

Time management

Microsoft Office

Teamwork

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate complexity and moderate exposure Workers Compensation claims in multiple jurisdictions. The position will have increased responsibility for decision making within their authority and work under general direction from their manager.

Job Responsibilities

• Handles claims in all jurisdictions
• Handles litigated and non-litigated property damage claims with values up to $250,000
• Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims
• Analyzes coverage and communicates coverage positions
• Drafts coverage position letters
• Identify losses which should be reported to SIU.
• Conducts, coordinates, and directs investigation into loss facts and extent of damages
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
• Sets reserves within authority or makes recommendations concerning reserve changes to manager
• Participates in special projects or assists other team members as requested
• Represents Markel in mediations, as required
• Provides excellent and professional customer service to insureds while maintaining a high level of production.

Education

• Bachelor’s degree or equivalent work experience

Certification

• Adjusters’ license or legal license in at least one jurisdiction

Work Experience

• Minimum 5 years of claims handling (or equivalent work) experience

Skill Sets

• Excellent written and oral communication skills
• Strong analytical and problem solving skills
• Strong organizational and time management skills
• Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point Word)
• Ability to work in a team environment
• Strong desire for continuous improvement

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay Information

The salary range for this position is $62,400 - $107,250. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who We Are

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s In It For You

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the [e-mail].