Claims Director - Workers' Compensation (Central)

Berkshire Hathaway GUARD Insurance Companies; Wilkes-Barre (Luzerne County); Hybrid; USD 115,000 - 150,000; Full time

Benefits offered by this job

Hybrid schedule

Competitive pay

Generous PTO

Medical, dental & vision starting day

Job summary

Berkshire Hathaway GUARD Insurance Companies seeks a Director of Claims – Workers’ Compensation to lead the Central Region claims team across multiple states. The role requires building strong teams, overseeing complex and high-exposure claims, and driving quality, service, compliance and financial performance.

You’ll oversee strategy for compensability, medical management, litigation, reserving, Medicare compliance, settlement and recovery, while partnering with legal, medical, compliance,

Qualifications

• 10+ years of Workers’ Compensation claims experience with an insurance carrier.
• 5+ years of progressive people‑leadership experience in a multi‑jurisdictional environment.
• Licensing: active adjuster license or ability to obtain and maintain state licenses.

Responsibilities

• Lead and develop Workers’ Compensation claims managers across jurisdictions.
• Provide strategic oversight of complex, high-exposure claims.
• Drive strategies around medical management, reserving, settlement and recovery.
• Monitor claim quality, operational performance, and financial results.
• Partner with legal, medical, compliance, actuarial, finance, SIU, and other stakeholders.
• Build relationships with customers, brokers, and business partners.
• Champion talent development, operational consistency, technology, analytics, and continuous improvement.

Skills

Leadership

Analytical skills

Communication

Decision making

Multi-jurisdiction experience

Education

Bachelor’s degree or equivalent

Advanced degree or professional designation preferred

Job description

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking an experienced Director of Claims – Workers’ Compensation to lead our Central Region claims team, overseeing operations across AL, AR, FL, GA, IL, IN, KS, KY, LA, MN, MI, MO, MS, NC, NE, OK, PA, SC, TN, TX, VA, VT, WI, WV.

This is a high-impact leadership opportunity for an experienced Workers’ Compensation claims leader who can develop strong teams, oversee complex and high-exposure claims, and drive quality, service, compliance, and financial performance.

What You’ll Do

• Lead and develop Workers’ Compensation claims managers and professionals across multiple jurisdictions.
• Provide strategic oversight of complex, catastrophic, and high-exposure claims.
• Drive effective strategies around compensability, medical management, litigation, reserving, Medicare compliance, settlement, and recovery.
• Monitor claim quality, operational performance, and financial results to identify trends and improvement opportunities.
• Partner with legal, medical, compliance, actuarial, finance, SIU, and other key stakeholders.
• Build strong relationships with customers, brokers, and business partners.
• Champion talent development, operational consistency, technology, analytics, and continuous improvement.

Qualifications

What We’re Looking For

• 10+ years of Workers’ Compensation claims experience with an insurance carrier.
• 5+ years of progressive people‑leadership experience in a multi‑jurisdictional environment.
• Advanced knowledge of Workers’ Compensation claims, litigation, reserving, medical and disability management, Medicare compliance, settlement, and subrogation.
• Proven success leading claims teams and improving quality, compliance, operational, and financial outcomes.
• Strong leadership, communication, analytical, and decision‑making skills.
• Bachelor’s degree or equivalent combination of education and experience; advanced degree or professional designation preferred.
• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including cost, training and compliance with ongoing continuing education requirements

Salary $115,000 - $150,000 +bonus

In accordance with applicable pay transparency laws, this range represents a good‑faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of one of the following locations:

Wilkes-Barre, PA; Parsippany, NJ; Conshohocken, PA; Rosemont, IL; Plano, TX; or Scottsdale, AZ.

Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note‑taking, or AI interview assistance tools may not be used during interviews without prior approval.