Claims Coordinator

Campus QR; Dubuque (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Flex Spending or HSA

401(k) with company match

Profit-Sharing/Defined Contribution (1

PTO/Paid Holidays

Company-paid ST and LT Disability

Maternity Leave/Parental Leave

Subsidized Parking

Company-paid Term Life/AccidentalDeath

Job summary

Cottingham & Butler in Dubuque, IA, is seeking a Claims Coordinator to maintain and update our claims system. You will have a direct daily impact by delivering top-tier service that defines Cottingham & Butler and CBCS, helping clients resolve issues promptly and accurately.

The role emphasizes organization, communication, and client service. Prior office or customer service experience is preferred, but we will train you on the technical details in a supportive, growth-focused environment.

Qualifications

• Experience in an office or customer service setting.
• Willingness to be trained on the technical details.
• Strong organizational and communication skills.

Responsibilities

• Provide administrative support to the team
• Input claim data into the software system
• Answer phone calls and provide top notch customer service
• Process paperwork
• Order reports, bills, and other documents as requested.

Job description

What our Claims Coordinators do and why it’s important

Cottingham and Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for maintaining and updating our claims system. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham & Butler and CBCS.

In practice, the core activities of your job will be to:

• Provide administrative support to the team
• Input claim data into the software system
• Answer phone calls and provide top notch customer service
• Process paperwork
• Order reports, bills, and other documents as requested.

Strengths and skills necessary for success in the role

The ideal candidate will have prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment. If you come from an insurance background that’s great! However, we understand that most people don’t which is why we are willing to train you on the technical details. It’s more important to us that you embody the right personal characteristics. While we don’t expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.

Full-Time Benefits - Most benefits start day 1

• Medical, Dental, Vision Insurance
• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/Defined Contribution (1-year waiting period)
• PTO/Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/Parental Leave
• Subsidized Parking
• Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CottinghamButler.com|LinkedIn|Facebook