Claims Coordinator

Fisher & Ludlow Div Of Harris Steel Ltd.; Brigham City (UT); On-site; USD 38,000 - 42,000; Full time

Job summary

Nucor in Brigham City, Utah seeks a Customer Service-focused team member to communicate with customers, solve problems, and provide timely resolutions. The role supports remake orders in D365 and collaborates across departments to improve processes while upholding safety standards.

The successful candidate will have a high school diploma or GED, experience with Excel/Word, and at least one year in customer service or a related field.

Qualifications

• High School Diploma or GED equivalent.
• Prior experience with Microsoft programs, including Excel and Word.
• One year experience in customer service or adjacent department.

Responsibilities

• Communicate with customers on a regular basis to problem solve issues; assure timely accurate resolutions.
• Asist in remake order processing in D365.
• Help lead investigations to get to root cause of issues.
• Collaborate with other departments to find solutions and help facilitate process improvements.
• Perform other tasks as directed by Quality Services Supervisor.
• Safety is the most important part of all jobs within Nucor; demonstrate the ability to uphold safety policies and housekeeping standards.

Skills

Customer service

Communication with customers

Education

High School Diploma or GED

Tools

Excel

Word

D365

Job description

• Communicate with customers on a regular basis to problem solve issues they are experiencing. Assure timely accurate resolutions are provided to customers
• Asist in remake order processin D365
• Helpleadinvestigations to get to root cause of issues
• Collaborate with other departments to find solutionsand help facilitate process improvements
• Perform other tasks as directed by Quality Services Supervisor
• Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:

High School Diploma or G.E.D equivalent

Prior experience with Microsoft programs, including Microsoft Excel and Word

Oneyearexperience in customer service or adjacent department

Preferred Qualifications:

• Prior experience in D365

Nucor is an Equal Opportunity/Affirmative Action Employer – M/F/Disabled/Vets – and a drug – free workplace