Claims & Contracts Coordinator

State of Indiana; Indianapolis (IN); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

HSA

Pension plans

Paid leave

Holidays

Education reimbursement

Life insurance

PSLF

Job summary

State of Indiana is seeking a Claims & Contracts Coordinator to support the Bureau of Better Aging with fiscally focused services and contract/financial support for grantees and contractors. The role ensures compliance with state and federal requirements and assists in program reviews and pre-contracting documentation.

Salary starts at $47,320 and may be commensurate with education and experience; compensation calculator available.

Qualifications

• Working knowledge of program subject matter through experience or education.
• Specialized knowledge of program area including pertinent rules and regulations.
• Knowledge of laws governing the programs (federal/state).
• Ability to communicate effectively with diverse stakeholders.
• Ability to apply general rules to specific problems and produce sensible answers.
• Working knowledge of accounting and budget principles.

Responsibilities

• Monitor key performance indicators to ensure program effectiveness.
• Develop, update and monitor policies and procedures related to the program area.
• Answer questions about program policies and procedures.
• Act as technical consultant to stakeholders to clarify policies.
• Prepare and disseminate monthly and annual program reports.
• Review budget and ensure program assets are allocated properly.
• Monitor compliance and recommend efficiencies.
• Prepare training materials and train agency employees on program requirements.
• Deliver communication plans and communications.

Skills

Program knowledge

Regulatory knowledge

Communication skills

Budget skills

Stakeholder collaboration

Job description

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration (FSSA)

The Bureau of Better Aging of the Family and Social Services Administration (FSSA) strives to foster networks that provide information, access and long-term care options that enhance choice, autonomy and quality of life for Hoosiers and is committed to helping Hoosiers find the information and resources they need. Our goal is to put knowledge in Hoosiers’ hands so they can make better decisions, not only for themselves but also for their loved ones.

Services are coordinated and funded through Indiana’s network of Area Agencies on Aging and include the state-funded CHOICE program (Community and Home Options to Institutional Care for the Elderly and Disabled) and administration of two Medicaid waiver programs providing home- and community-based services for older adults and individuals of all ages with physical impairments; additionally, we support the development of alternatives to nursing home care and coordinates services through the statewide INconnect Alliance network.

Role Overview

The Claims & Contracts Coordinator's role supports high quality, person-centered services for consumers by providing fiscally focused support for the Bureau of Better Aging's (BBA) activities to ensure appropriate, efficient, and effective use of resources. Your role supports full compliance with all applicable state and federal requirements in the provision of long-term services and supports and access to those services. This role provides contract and financial support of BBA grantees and contractors to achieve the BBA's objectives, supports the day-to-day program review of claims submitted to the BBA for payment, and prepares pre-contracting documentation.

The salary for this position traditionally starts at $47,320.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life

The essential functions of this role are as follows:

• Monitor key performance indicators to ensure program effectiveness.
• Assist in developing, updating, and monitoring all policies and procedures related to the program area.
• Answer customer questions about program policies and procedures.
• Act as technical consultant to stakeholders to clarify and interpret policies and procedures.
• Prepare and disseminate monthly and annual program reports.
• Review the budget and program assets are allocated appropriately.
• Monitor compliance and make recommendations to the program to increase efficiencies.
• Prepare training materials and train agency employees on program requirements and usage.
• Deliver communication plans and communications.
• Serve as a liaison between agency and other state and federal agencies.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge in program subject matter obtained through experience and/or education.
• Specialized knowledge of program area including pertinent rules and regulations.
• Basic knowledge of all source materials and references including federal and state laws governing the programs.
• Ability to implement new principles and policies and discern any far-reaching implications.
• Ability to communicate effectively.
• The ability to apply general rules to specific problems to produce answers that make sense.
• Ability to work effectively with a wide variety of stakeholders.
• Working knowledge of accounting and budget principles.

A degree is not a standard requirement for this role. However, at least 5+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered. Some positions may include specific education requirements depending on the program scope.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .