Claims Consultant

Themjcos; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

The MJ Companies in Phoenix, Arizona is seeking a skilled professional for claims management. This role emphasizes assisting clients through the claims process, providing consultation, and advocating for optimal resolutions.

The ideal candidate will have a bachelor’s degree, significant experience in property and casualty insurance, and excellent organizational skills. This position is crucial in ensuring effective client onboarding and communication of claims strategies.

Qualifications

• 5-8 years of experience in the insurance industry in a Claims or related position.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational skills.

Responsibilities

• Assist clients with claim reporting and establish best practices.
• Provide ongoing consultation and monitoring of complex claims.
• Analyze policy language to determine coverage options.
• Conduct client onboarding and communication of claims strategies.

Skills

Claims analysis

Microsoft Office proficiency

Property and Casualty insurance knowledge

Education

Bachelor’s degree in business or related area

Property & Casualty license

Job description

OVERVIEW

We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and collaboration has enabled us to maintain a best-in‑class approach to risk management, employee benefits, and total rewards.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf.
• Provide ongoing consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims.
• Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in‑depth review of all coverage positions, challenging when appropriate.
• Conduct formal client onboarding to assist in the development of processes for internal claim administration, facilitate and participate in claim reviews to communicate disposition strategies and financial developments, and provide ongoing proactive solutions to meet clients needs.

TECHNICAL FUNCTIONS

• Proficient in the use of Microsoft Office Products: Excel, Word, Outlook
• High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols.

REQUIRED EDUCATION/EXPERIENCE

• Bachelor’s degree in business or related area; work equivalent
• Property & Casualty license (or ability to obtain)
• A minimum of 5-8 years experience in the insurance industry in a Claims or related position
• Demonstrated skills: sense of urgency, detail‑oriented, excellent organizational and time management skills
• Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ’s culture.
• Excellent verbal and written communication skills; professional presentation